Karina Ritter
Austin,TX
Summary
Detail-oriented leader with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Revenue Operations Coordinator
Foundry Co. (Formerly IDG)
03.2021 - Current
- Utilize various datasets and create dataflows to accurately capture and enable proper revenue forecasting for higher business decision makers
- Validate opportunities and contracts in OneCRM(Salesforce) align with sales, revenue, and financial reporting processes
- Build and maintain algorithms for ongoing reports, dashboards, and reporting schedules that provide KPI's
- Create excel pivots and utilize excel formulas, especially Vlookups, to cross analyze millions in revenue flowing in from multiple platforms
- Maintain and identify issues in processes and communicate with other departments to remedy, standardize, and solidify
- Manage report request dashboard, oversee incoming requests and provide ad hoc reporting
- Audit programs and verify weekly bookings are correct prior to reporting to CEO
- Oversee data checks to ensure data is being coded properly for tracking, recognition, and reporting
- Collaborate with program teams to audit and adjust revenue records for accurate revenue recognition and forecasting
- Provide direction and guidance to internal teams in order to achieve targets
- Implement process improvements to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Implement troubleshooting, root cause analysis and issue resolution
- Collaborate with area managers to evaluate needs and optimize operational plans
- Utilize outlook, teams, and zoom to communicate with other teams and contractors in a positive and efficient manner, across various time zones
Office Manager/ Bookkeeper
Knight Kitchens
05.2016 - 03.2021
- Managed day-to-day operations of the office including but not limited to answering and directing phone calls, taking detailed messages, greeting customers, and ordering office supplies
- Created purchase orders, received invoices and inventory, and applied purchases to customer work orders
- Developed and maintained successful relationships with vendors, suppliers, contractors, and customers
- Marketed company through various platforms such as Yelp, Facebook, Instagram, Mailchimp, and Google Analytics
- Prepared, posted, verified, and recorded payments and transactions related to accounts receivable and accounts payable
- Established good relationships with vendors, tracked delivery, and ensured products arrived satisfactory
- Tracked and maintained employee sales spreadsheet and reported monthly & yearly sales profit
- Organized and responded to office mail, sending wood samples via UPS upon request
- Reported to senior management on organizational performance and progress toward goals
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Maintained computer and physical filing systems
Education
Bachelor of Science - Dual Major in Management and Accounting
Vermont State University
05.2019
Volunteer Tax Intern -
IRS Vita Tax Program
04.2018
Skills
- Microsoft Office
- Customer Service
- ERP
- OneCRM(Salesforce)
- Analysis
- Auditing
- Accounts Payable/ Receivable
- Inventory Oversight
- Data Entry
- Web Design
- Risk Management
- MAC/ Dell proficient
- Project Lifecycles
- Payroll Administration
- Forecasting
- Process Implementation
- Operations Management
- Human Resources
Timeline
Revenue Operations Coordinator
Foundry Co. (Formerly IDG)
03.2021 - Current
Office Manager/ Bookkeeper
Knight Kitchens
05.2016 - 03.2021
Bachelor of Science - Dual Major in Management and Accounting
Vermont State University
Volunteer Tax Intern -
IRS Vita Tax Program
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