Karina Rivera
Queens,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilitie Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Cahier and Sales Person
Chic Couture
2023.10 - 2024.01
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Laundromat Attendant
S&M Quality Laundromat
2022.02 - 2022.10
- Improved customer satisfaction by providing friendly and efficient service during their laundromat experience.
- Ensured a clean and organized environment for customers by performing routine maintenance tasks such as sweeping, mopping, and wiping down machines.
- Assisted customers with machine operation and troubleshooting, resolving issues promptly to minimize downtime.
- Increased repeat business by creating a welcoming atmosphere and addressing customer concerns professionally.
- Handled cash transactions accurately, maintaining proper records of daily sales and expenses.
Customer Service Cashier
Mamas Empanadas
2021.06 - 2021.11
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Cashier and Food Preparation
Taco Bell
2020.06 - 2021.06
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
- Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
Education
GED -
Brooklyn Adult Learning Center
Brooklyn, NY12.2022
Skills
- Excellent Communication
- Active Listening
- Organizational Skills
- Clerical Support
- Office Organization
- File Organization
- Guest Relations
- Customer Service
- Cash Handling
- Call Routing
Timeline
Cahier and Sales Person
Chic Couture
2023.10 - 2024.01
Laundromat Attendant
S&M Quality Laundromat
2022.02 - 2022.10
Customer Service Cashier
Mamas Empanadas
2021.06 - 2021.11
Cashier and Food Preparation
Taco Bell
2020.06 - 2021.06
GED -
Brooklyn Adult Learning Center
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