Karina Rocha Deleon
Austin,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Veterinary Technician
Animal Medical Center of Austin
Austin, TX
11.2023 - Current
- Prepared and labeled medications and instructed client on administration.
- Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
- Ordered supplies needed for the practice such as medications or medical instruments.
- Conducted initial exams on pets, took vital signs and collected samples for lab.
- Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
- Determined appropriate dosages of medication based on weight calculations using veterinary scales.
- Operated x-ray machines and exposed radiographic films.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Tracked and scheduled follow-up appointments for animal treatment.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
Head Softball Coach
West Texas Elite
San Angelo, TX
09.2021 - 10.2023
- Created and managed strong youth softball program.
- Motivated players to reach their full potential by providing positive feedback and constructive criticism as needed.
- Enforced safety rules during practices and games to protect players from injury or harm.
- Organized, scheduled and supervised practice sessions to ensure that players were adequately prepared for competitions.
- Communicated with coaches and parents to discuss tournament and practice schedules
Receptionist
Sports Next Level
San Angelo, TX
04.2021 - 10.2023
- Took reservations from patrons by phone
- Assisted walk-in guests with making same day reservation requests.
- Communicated special requests from guests to relevant departments in order to meet their needs.
- Kept accurate knowledge of different events available to customers.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Prepared end-of-day reports summarizing total bookings for the day.
- Understood and followed oral and written directions.
- Collaborated with managers to discuss new opportunities to increase business.
Sales Associate
Sam's Club
San Angelo, TX
05.2020 - 10.2023
- Maintained up-to-date knowledge of store merchandise and policies.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Jack C Hays High School
Buda, TX05-2016
Some College (No Degree) - Kinesiology
Angelo State University
San Angelo, TXSkills
- Excellent Communication, Verbal and Written
- Decision-Making
- Friendly, Positive Attitude
- Analytical and Critical Thinking
- Policy Implementation
- Computer skills - Microsoft Word, Excel
- Multitasking
- Cash Handling
- Time Management
- Marketing
Languages
Spanish
Limited
References
References available upon request.
Timeline
Veterinary Technician
Animal Medical Center of Austin
11.2023 - Current
Head Softball Coach
West Texas Elite
09.2021 - 10.2023
Receptionist
Sports Next Level
04.2021 - 10.2023
Sales Associate
Sam's Club
05.2020 - 10.2023
High School Diploma -
Jack C Hays High School
Some College (No Degree) - Kinesiology
Angelo State University
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