Karina Romero-Castro
Connell,WA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Retail Manager
Walmart
07.2022 - Current
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Mentored team members to enhance professional development and accountability in workplace.
Retail Associate
Walmart
10.2020 - 06.2022
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Worked with loss prevention in monitoring shopper behavior.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
High School Diploma -
Connell High School
Connell, WA05.2020
Skills
- Effective Customer Communication
- Freight Processing
- Performance Metrics Analysis
- P&L Responsibility
- Guest Services
- Fulfilling Orders
- POS Systems
- Store Growth Planning
Timeline
Retail Manager
Walmart
07.2022 - Current
Retail Associate
Walmart
10.2020 - 06.2022
High School Diploma -
Connell High School
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