Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Compliance Material Review Coordinator
L.A Care
Los Angeles, California
06.2022 - Current
Monitored and evaluated submission quality to ensure compliance with standards.
Implemented process improvements to enhance efficiency in the review workflow.
Collaborated with cross-functional teams to gather insights for continuous improvement initiatives.
Assisted with the development of key performance indicators used by management to evaluate success rates.
Provided guidance and support to team members on best practices related to customer service operations.
Tracked progress of various projects related to enhancing the overall quality of the customer experience.
Organized weekly meetings to discuss customer service issues and opportunities for improvement.
Developed training materials for new staff members on how best to respond to customers' needs.
Proofread documents carefully to check accuracy and completeness of all paperwork.
Recreation Leader II
City Of Pico Rivera
Pico Rivera, CA
06.2021 - Current
Maintained safety standards during recreational events and activities consistently.
Assisted in training new staff on program procedures and customer service skills.
Developed a variety of recreational activities that met the needs of different age groups.
Maintained records such as attendance logs, incident reports, evaluations and other documents pertaining to program operations.
Assisted with the planning, organizing and supervision of recreation activities for children.
Supported site leader in coordinating and executing different projects.
Intervention Tutor
El Rancho Unified School District
Pico Rivera, California
10.2018 - 06.2022
Designed personalized lesson plans for diverse student needs.
Collaborated with teachers to implement effective intervention strategies.
Monitored student progress and adjusted tutoring methods accordingly.
Facilitated small group sessions to enhance learning engagement.
Utilized educational tools and resources to support lesson delivery.
Assisted in training new tutors on intervention techniques and best practices.
Monitored student performance through data collection and analysis; used data to inform instruction decisions.
Utilized a variety of instructional strategies, such as direct instruction, hands-on activities, and technology integration, to meet the diverse needs of students.
Education
Master of Arts - Language Literacy
California State University, Los Angeles
Los Angeles, CA
05-2025
Bachelor of Arts - Child Development
California State University, Los Angeles
Los Angeles, CA
05-2023
Master of Arts - Education
Western Governors University
Salt Lake City, UT
07-2022
High School Diploma -
El Rancho High
Pico Rivera, CA
06-2018
Skills
Data analysis
Team collaboration
Process improvement
Organizational growth
Task delegation
Problem-solving abilities
Record maintenance
Lesson planning
Effective communication
Accomplishments
Promotion in May 2023 as a Recreation Leader II.
Certification
Red Cross Certification of CPR & First Aide (2025-2027)
Special Education Teacher (Compliance & Case Review) at Florida Department of CorrectionsSpecial Education Teacher (Compliance & Case Review) at Florida Department of Corrections
<ul>
<li>Led and trained a diverse maintenance team, fostering a culture of safety, inclusion, and accountability.</li>
<li>Facilitated weekly team meetings to align on safety procedures, project updates, and documentation accuracy.</li>
<li>Delegated and tracked daily responsibilities for 10 staff members, using internal workflow systems and spreadsheets.</li>
<li>Built and maintained effective working relationships with employees and external partners.</li>
<li>Oversaw compliance for all employee documentation, ensuring adherence to organizational and regulatory requirements.</li>
<li>Authored project status reports, safety documentation, and contributed to permitting support materials.</li>
<li>Maintained inventory logs, and coordinated material movement using structured tracking systems.</li>
</ul> at JRH contracting<ul>
<li>Led and trained a diverse maintenance team, fostering a culture of safety, inclusion, and accountability.</li>
<li>Facilitated weekly team meetings to align on safety procedures, project updates, and documentation accuracy.</li>
<li>Delegated and tracked daily responsibilities for 10 staff members, using internal workflow systems and spreadsheets.</li>
<li>Built and maintained effective working relationships with employees and external partners.</li>
<li>Oversaw compliance for all employee documentation, ensuring adherence to organizational and regulatory requirements.</li>
<li>Authored project status reports, safety documentation, and contributed to permitting support materials.</li>
<li>Maintained inventory logs, and coordinated material movement using structured tracking systems.</li>
</ul> at JRH contracting
<ul><li>Led a team of 16 personnel in executing electronic warfare operations, ensuring real-time intelligence collection and analysis.</li><li>Conducted threat analysis and provided critical SIGINT support for deployed units, enhancing force protection and situational awareness.</li><li>Managed and maintained advanced Cryptologic and Electronic Warfare Systems, ensuring force protection and situational awareness.</li><li>Developed and conducted training programs for junior sailors, improving team proficiency and mission effectiveness.</li><li>Coordinated with joint and allied forces on intelligence-sharing initiatives, enhancing operational cooperation and mission success.</li><li>Successfully executed two deployments, operating in dynamic and challenging environments while supporting combat and reconnaissance missions.</li><li>Authored intelligence reports and briefings, delivering actionable insights to senior leadership and decision-makers.</li><li>Ensured strict compliance with cybersecurity, OPSEC, and classified material handling procedures.</li><li>Focused the efforts of EW systems, both air and ground, against adversary personnel, facilities, and equipment with the intent of degrading, disrupting, neutralizing or destroying enemy capabilities.</li><li>Integrated EW into the targeting and planning process and assisted in the development of the enemy EW order of battle, EW target information and products, intelligence, and target selection standards.</li></ul> at US NAVY<ul><li>Led a team of 16 personnel in executing electronic warfare operations, ensuring real-time intelligence collection and analysis.</li><li>Conducted threat analysis and provided critical SIGINT support for deployed units, enhancing force protection and situational awareness.</li><li>Managed and maintained advanced Cryptologic and Electronic Warfare Systems, ensuring force protection and situational awareness.</li><li>Developed and conducted training programs for junior sailors, improving team proficiency and mission effectiveness.</li><li>Coordinated with joint and allied forces on intelligence-sharing initiatives, enhancing operational cooperation and mission success.</li><li>Successfully executed two deployments, operating in dynamic and challenging environments while supporting combat and reconnaissance missions.</li><li>Authored intelligence reports and briefings, delivering actionable insights to senior leadership and decision-makers.</li><li>Ensured strict compliance with cybersecurity, OPSEC, and classified material handling procedures.</li><li>Focused the efforts of EW systems, both air and ground, against adversary personnel, facilities, and equipment with the intent of degrading, disrupting, neutralizing or destroying enemy capabilities.</li><li>Integrated EW into the targeting and planning process and assisted in the development of the enemy EW order of battle, EW target information and products, intelligence, and target selection standards.</li></ul> at US NAVY