Karina Ruiz
Pico Rivera,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Compliance Material Review Coordinator
L.A Care
Los Angeles, California
06.2022 - Current
- Monitored and evaluated submission quality to ensure compliance with standards.
- Implemented process improvements to enhance efficiency in the review workflow.
- Collaborated with cross-functional teams to gather insights for continuous improvement initiatives.
- Assisted with the development of key performance indicators used by management to evaluate success rates.
- Provided guidance and support to team members on best practices related to customer service operations.
- Tracked progress of various projects related to enhancing the overall quality of the customer experience.
- Organized weekly meetings to discuss customer service issues and opportunities for improvement.
- Developed training materials for new staff members on how best to respond to customers' needs.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
Recreation Leader II
City Of Pico Rivera
Pico Rivera, CA
06.2021 - Current
- Maintained safety standards during recreational events and activities consistently.
- Assisted in training new staff on program procedures and customer service skills.
- Developed a variety of recreational activities that met the needs of different age groups.
- Maintained records such as attendance logs, incident reports, evaluations and other documents pertaining to program operations.
- Assisted with the planning, organizing and supervision of recreation activities for children.
- Supported site leader in coordinating and executing different projects.
Intervention Tutor
El Rancho Unified School District
Pico Rivera, California
10.2018 - 06.2022
- Designed personalized lesson plans for diverse student needs.
- Collaborated with teachers to implement effective intervention strategies.
- Monitored student progress and adjusted tutoring methods accordingly.
- Facilitated small group sessions to enhance learning engagement.
- Utilized educational tools and resources to support lesson delivery.
- Assisted in training new tutors on intervention techniques and best practices.
- Monitored student performance through data collection and analysis; used data to inform instruction decisions.
- Utilized a variety of instructional strategies, such as direct instruction, hands-on activities, and technology integration, to meet the diverse needs of students.
Education
Master of Arts - Language Literacy
California State University, Los Angeles
Los Angeles, CA05-2025
Bachelor of Arts - Child Development
California State University, Los Angeles
Los Angeles, CA05-2023
Master of Arts - Education
Western Governors University
Salt Lake City, UT07-2022
High School Diploma -
El Rancho High
Pico Rivera, CA06-2018
Skills
- Data analysis
- Team collaboration
- Process improvement
- Organizational growth
- Task delegation
- Problem-solving abilities
- Record maintenance
- Lesson planning
- Effective communication
Accomplishments
- Promotion in May 2023 as a Recreation Leader II.
Certification
- Red Cross Certification of CPR & First Aide (2025-2027)
Languages
Spanish
Native/ Bilingual
Affiliations
- Recreational Tennis Player & Coach
References
References available upon request.
Timeline
Compliance Material Review Coordinator
L.A Care
06.2022 - Current
Recreation Leader II
City Of Pico Rivera
06.2021 - Current
Intervention Tutor
El Rancho Unified School District
10.2018 - 06.2022
Master of Arts - Language Literacy
California State University, Los Angeles
Bachelor of Arts - Child Development
California State University, Los Angeles
Master of Arts - Education
Western Governors University
High School Diploma -
El Rancho High
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