Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karina Salas

Cumming,GA

Summary

Friendly and efficient Front Desk Agent with good phone, computer, and office equipment skills. Ability to work unsupervised and meet all deadlines on a consistent basis. Specialize in providing office and administrative support using strong organizational, technical, communication, and customer service skills. Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate. Ability to work independently or in a team environment with a self-motivated work ethic. Assistant who is a hard worker and multi-tasker with exceptional phone, scheduling, and documentation skills. Always pleasant, personable, and perceptive.

Overview

6
6
years of professional experience

Work History

Front Desk Administrator

Easter Seals North Georgia
03.2020 - 04.2023
  • Interacted with customers professionally by phone, or in-person to provide information and directed to desired staff members.
  • Greeted visitors and directed them to the appropriate areas; I also answered phone calls quickly and efficiently.
  • Increased accuracy, productivity, and customer satisfaction by reviewing processes and making changes.
  • Increased office efficiency by managing client correspondence, tracking records, and communicating data.
  • Kept an eye on things.
  • Organized calendars and managed scheduling for the staff.
  • Was in charge of managing and controlling office supply inventory in order to ensure that orders were placed on time and that depleted stock was requisitioned
  • Provides back-up coverage for other positions
  • Assist with end of month responsibilities.
  • Provided answers to questions about standardized policies, procedures, and regulations.

Stockroom Associate

Ross Dress for Less
08.2018 - 11.2019
  • Accepted packages that had been delivered, verified products, and double-checked delivery totals.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Maintained productivity and accuracy while continuously lifting and unpacking boxes.
  • Reorganized storage areas to improve access and meet the needs of various products with varying weights, sizes, and shapes.
  • Kept well-stocked cashier lanes and store shelves to promote strong sales.
  • Greeted customers and directed them to the products they requested.
  • Properly stored new and returned inventory by shelving it according to storage procedures.
  • Communicated with floor managers to determine merchandise placement.
  • All overstock was stacked and transported to storage areas by me.

Breakfast Attendant

Wingate by Wyndham
04.2017 - 09.2018
  • Assessed customer needs ahead of time and provided beverage refills, condiments, and other services as needed.
  • Restocked condiments and drink station supplies to keep customers happy.
  • Kept up with current menu items, garnishes, ingredients, and preparation techniques.
  • Provided each customer with exceptional service by listening to their concerns and answering their questions.
  • Assisted the serving staff in delivering accurate and attractive food orders.
  • Provided excellent and professional service to ensure guest satisfaction.

Education

GED

Skills

  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Office Suite
  • Microsoft Word
  • Fluent in English and Spanish
  • Phone call answering
  • Communication Skills
  • Customer service
  • Calendaring
  • Problem-solving skills
  • Staff motivation
  • Transporting files
  • Grammar
  • Listening skills

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Administrator

Easter Seals North Georgia
03.2020 - 04.2023

Stockroom Associate

Ross Dress for Less
08.2018 - 11.2019

Breakfast Attendant

Wingate by Wyndham
04.2017 - 09.2018

GED
Karina Salas