Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karina Scott

Minneapolis,MN

Summary

Dedicated person successfully facilitates communication between people off different cultures and backgrounds. Brings knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results. Strong leader and problem solver using independent decision making skills and sound judgement to positively impact company success. Professional call center customer service representation committed to providing courteous,prompt,detailed and accurate support .Experience managing outbound and inbound calls and handling emergency issues with patients and customers. Fast learner,team player,great at multitasking and a big compassionate heart.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Interpreter/Translator

Hiawatha Academies
09.2015 - Current
  • Interpret for families and students in various events from parent conferences to school events great communication skills in 2 languages.

Cook/Prep

Fresh Food Company
09.2018 - 03.2019
  • Prepped ingredients, prepared meals from scratch, operated grill, basic kitchen serving duties, maintained health and sanitation standards, diligently washed and sanitized all equipment and surfaces.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Cook

University of Minnesota
03.2016 - 11.2017
  • Quickly learned any new recipes and food preparation techniques, accurately cut ingredients according to specifications in a well fast pace, ensured supplies were consistently available, replenishing items as required in aid of other coworkers, great at multitasking, always maintaining a clean and safe station.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Telemarketer

Preformtel
09.2015 - 07.2016
  • Try To Retain Customer But Pitching And Giving Discounts if not not cancel membership
  • Also I Know How To Use A Script More Info Upon Request

Cashier/Barista/Server/manager

Turtle Bread Company
06.2007 - 09.2013
  • I would help customers taking orders, serve and prepare breakfast meals eggs, soups, sandwiches, and coffee drinks.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.

Sam's Club Team Member Specialist

Sam's Club
10.2021 - 03.2023

At Sam's club i help[ed guest resolve issues or concerns with there membership signed them up for all the new updates and Sam's club app benefits they had with been a member assist in all they purchases at self check out .

I gain training in executing emergency response procedures in case of any weather emergency ass well in case of anybody been a tread with a weapon to my self or others.

i learn to interact with many people of different backgrounds in both English and spanish.

Education

Diploma -

Roosevelt High School
Minneapolis, MN
06.2009

Skills

  • Customer Focus & Orientation - Highly Proficient
  • Customer Focus & Orientation - Familiar
  • Retail Skills: Shelf Stocking - Proficient
  • Food Safety - Highly Proficient

Certification

food handler certificate

Timeline

Sam's Club Team Member Specialist

Sam's Club
10.2021 - 03.2023

Cook/Prep

Fresh Food Company
09.2018 - 03.2019

Cook

University of Minnesota
03.2016 - 11.2017

Interpreter/Translator

Hiawatha Academies
09.2015 - Current

Telemarketer

Preformtel
09.2015 - 07.2016

Cashier/Barista/Server/manager

Turtle Bread Company
06.2007 - 09.2013

Diploma -

Roosevelt High School
Karina Scott