Karina Sente
Wayne,New Jersey
Summary
Hardworking and passionate job seeker with strong organizational skills. Trustworthy and dedicated experience serving customers and clients. Cheerful when assisting customers with requests and meeting special needs.
Overview
15
15
years of professional experience
Work History
Customer Service Cashier
TJ Maxx Corp.
12.2020 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Legal Assistant
Connell Foley LLC
02.2010 - 05.2013
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Communicated pertinent information to clients via phone, email, and mail.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Education
Certification - Legal Secretary/Assistant
Dover Business College
Paramus, NJ07-1995
Associate of Arts - Paralegal Studies
Bergen Community College
Paramus, NJ05-1993
High School Diploma -
Lodi High School
Lodi, NJ06-1990
Skills
- Customer Service
- Cash Handling
- Guest Services
- Product Knowledge
- Cash handling expertise
- Refund handling
- Merchandise Restocking
- Product Recommendations
- Customer Assistance
- Reliable and Responsible
- Honest and Dependable
- Cleaning and sanitizing
- Refunds and exchanges
- Telephone management
Languages
Spanish
Professional Working
Software
Microsoft Word
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Healthcare benefitsWork-life balanceTeam Building / Company RetreatsFlexible work hoursPersonal development programs401k matchWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You live out the confusions until they become clear.
AnaÏs Nin
Timeline
Customer Service Cashier
TJ Maxx Corp.
12.2020 - Current
Legal Assistant
Connell Foley LLC
02.2010 - 05.2013
Certification - Legal Secretary/Assistant
Dover Business College
Associate of Arts - Paralegal Studies
Bergen Community College
High School Diploma -
Lodi High School
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