Karina Silva
Blue Island,IL
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Party Hostess
In The Game Hollywood Park
Crestwood, IL
03.2022 - Current
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Maintained a clean and organized work area, including cleaning registers, countertops, and conveyor belts regularly
- Planned and executed memorable birthday parties for children of various ages, ensuring a fun and engaging experience
- Provided exceptional customer service by promptly responding to inquiries from parents regarding party details or special requests
- Effectively managed time during parties to ensure that all planned activities were completed within the allotted timeframe
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
Education
Business Management - Community College
Moraine Valley Community College
Palos Heights, IL01.2026
Business Management - University
Saint Xavier University
Mount Greenwood, IL05.2025
High School Diploma -
Dwight D Eisenhower High School
Blue Island, IL05-2023
Skills
- Microsoft Word
- Microsoft Excel
- Weight handling in the workplace
- Presentation software
- Organizational skills
- Computer literacy
- Food safety
- Filing
- Guest services
- Casual dining experience
- Attention to detail
- Microsoft Outlook
- Handling customer inquiries
- Time management
- Food safety management
- Manual handling
- Customer service
- Decision making
- Heavy lifting
- Host/hostess experience
- Food service
- Greeting customers
- Appointment scheduling
- Technical Proficiency
- Driving
- Personal vehicle (delivery method)
- POS systems
- Microsoft PowerPoint
- Front desk
- Productivity software
- Food preparation
- Computer skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
Driver's License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier/Party Hostess
In The Game Hollywood Park
03.2022 - Current
Business Management - University
Saint Xavier University
Business Management - Community College
Moraine Valley Community College
High School Diploma -
Dwight D Eisenhower High School