Karina Smith

As Office manager Oversee day-to-day administrative operations to ensure smooth office workflow,

responsible for overseeing daily administrative operations to ensure a smooth and efficient office workflow. Manage calendars, organize meetings, and coordinate internal communications for executive management. Maintain office supplies, equipment, and filing systems while preparing reports, correspondence, and documentation to support branch administration. Coordinate schedules and logistics for meetings, appointments, and estimates, and implement office procedures to improve efficiency and compliance with company policies. Provide administrative support across multiple departments, ensuring timely completion of tasks and deadlines.

As Lead billing specialist I am responsible for sending invoices to clients and monitoring outstanding balances to ensure each account is paid on time and in full,

helping our organization keep track of how much money is owed and by whom, often managing numerous client accounts at once.

and other various tasks tosupporttheExecutiveManagementTeam.

Analyzed and processed Bills of Lading from gas racks, validated data, and corrected discrepancies as needed. Maintained data integrity in internal systems by updating tank-grade alignment, supplier information, terminal product alignment, and freight rates. Researched and resolved issues related to loadings, deliveries, and billings while working with accounting to ensure accurate and timely processing of delivery data. Forwarded invoices and forms to billing and payroll departments, maintained organized filing systems for invoices and supporting documents, and responded to customer inquiries by providing delivery updates as required.

Managing multiple assignments in a fast-paced and dynamic work environment.

Gather information to complete invoices and prepare freight bills. Verify the accuracy of data in order to bill our customers properly Prepare itemized statements, bills, or invoices.

Work with clients and drivers to confirm the accuracy of data. Revise billing errors.

Consult rate books and manuals to determine and verify specific charges.

Prepare invoices to be uploaded to various e-billing platforms. Other tasks or responsibilities as assigned.