Work History
Education
Skills
Generic

Karina Meza

San Diego,California

Work History

Front Desk Supervisor

Bahia Resort Hotel
08.2021 - 10.2024


  • Introduced a collaborative work environment
  • Handled guest complaints with professionalism
  • Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
  • Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
  • Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.

Human Service Specialist

County Of San Diego Health and Human Services
10.2019 - 04.2021
  • Performed initial assessments of clients to determine eligibility for services
  • Developed Individual Service Plans outlining goals, strategies, and interventions to improve client's quality of life.
  • Provided case management services including linking clients with community resources and providing referrals for social services.
  • Processed applications and followed strict procedures to keep sensitive data confidential.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Head Medical Assistant

Mercy Internal Medicine
08.2015 - 04.2019


  • Ensured patient confidentiality by adhering to HIPAA guidelines when handling sensitive information or discussing cases with colleagues.
  • Assisted physicians with examinations, procedures, and treatments to ensure optimal patient care.
  • Conducted regular staff meetings to address concerns, share updates, and promote teamwork among medical assistants within the practice.
  • Trained new medical assistants in clinical tasks, administrative duties, and office protocols to maintain seamless operations.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Medical Assistant - undefined

Concorde Career College
San Diego
11.2008

Skills

  • Leadership
  • Problem-solving
  • Time management
  • Communication
  • Critical thinking
  • Teamwork
  • Staff supervision

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Karina Meza