Karina Torres
Las Vegas,NV
Overview
21
21
years of professional experience
Work History
Cashier
Allegiant Stadium
09.2024 - Current
- Operated cash register, processing transactions accurately and efficiently.
- Assisted customers with inquiries and product information to enhance shopping experience.
- Maintained clean and organized checkout area to ensure optimal workflow.
- Learned inventory management practices to support stock replenishment efforts.
- Collaborated with team members to streamline customer service processes.
- Handled cash, credit, and digital payments while ensuring security protocols were followed.
- Adapted quickly to new technologies and systems for transaction processing.
- Supported promotional activities by informing customers about current sales and offers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cashier
Orleans Hotel & Casino
Las Vegas, NV
06.2005 - 07.2015
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers by providing product information and resolving inquiries promptly.
- Maintained cleanliness and organization of cashier area to enhance customer experience.
- Handled cash, credit, and digital payments while adhering to security protocols.
- Trained new cashiers on procedures and best practices for customer service excellence.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma - General Studies
Glendale High School
Glendale, CA06.1992
Skills
Fast learner High dependanle Very puntual
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Allegiant Stadium
09.2024 - Current
Cashier
Orleans Hotel & Casino
06.2005 - 07.2015
High School Diploma - General Studies
Glendale High School