Karina Uroza
Yonkers
Summary
Dedicated and compassionate professional with a passion for helping others and building strong relationships. I thrive in collaborative environments, fostering positive connections with colleagues, patients, students, and families. With a calm and patient demeanor, I effectively navigate challenging situations, prioritizing solutions that drive positive outcomes. I'm committed to ongoing learning, embracing new challenges, and delivering exceptional support in those in need. Reliable, adaptable, and driven by a desire to make a meaningful impact, I bring a very positive and professional attitude to every role.
Overview
10
10
years of professional experience
1
1
Certification
1
1
Language
Work History
Truck Loader
UPS
04.2025 - Current
- Ensured compliance with safety regulations while handling hazardous materials.
- Loaded and strapped shipments into place on trucks.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Assisted in maintaining a clean and organized warehouse, contributing to overall workplace productivity.
- Enhanced warehouse efficiency by organizing and labeling inventory for quick access.
School Aid
Yonkers Public Schools
01.2020 - 03.2025
- As a one-on-one school aid, I provided individualized support to a student with autism while also assisting other students in the classroom with various needs, including daily living skills, academic tasks, and personal care.
- Set up classroom and prepared daily goals prior to student arrival to ensure a productive learning environment.
- Supported students with behavioral crises, employing de-escalation strategies to promote emotional regulation and safety.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Assisted with translation services between teachers and spanish-speaking parents.
Customer Care Rep/Clinical Support Trainee
Doctors United INC
10.2017 - 12.2019
- Promoted a safe and clean environment, adhering to infection control policies and procedures at all times.
- Assisted and trained by nursing staff to develop skills in EKGs, EEG, ECG.
- Developed trusting relationships with patients and families through empathetic communication and active listening.
- Assisted in patient assessments, documenting vital signs and health histories accurately.
- Managed appointment scheduling using electronic health record (EHR) systems, improving workflow efficiency.
Serving Staff Member
IHOP
08.2015 - 12.2019
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours to maximize turnover.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained cleanliness and organization of dining area to create welcoming atmosphere.
Education
High School Diploma -
Lincoln Highschool
Yonkers, NY 05.2001 -
A.A.S. Veterinary Technology
SUNY Westchester Community College
Valhalla, NY 05.2001 -
Skills
- Heavy lifting proficiency
- Special education support
- Customer service
- Relationship building
- Team collaboration
- Attention to detail
Certification
Fear Free Shelter Certification
Timeline
Fear Free Shelter Certification
09-2025
Truck Loader
UPS
04.2025 - Current
School Aid
Yonkers Public Schools
01.2020 - 03.2025
Customer Care Rep/Clinical Support Trainee
Doctors United INC
10.2017 - 12.2019
Serving Staff Member
IHOP
08.2015 - 12.2019
High School Diploma -
Lincoln Highschool
05.2001 -
A.A.S. Veterinary Technology
SUNY Westchester Community College
05.2001 -
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