Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karina Vallejos

Stamford

Summary

Professional childcare provider with comprehensive understanding of child development and behavior management. Skilled in creating structured and fun environment that promotes learning and growth. Known for reliability and adaptability, consistently meeting dynamic needs of families and fostering positive relationships.

Overview

15
15
years of professional experience

Work History

Store Manager

Aux Delices Foods By Debra Ponzek
04.2017 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
  • Optimized checkout process to reduce wait times, improving customer satisfaction scores.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Developed rewards program that significantly increased repeat business by rewarding loyal customers.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.

Babysitter

The Rizzo Family
08.2021 - 06.2025
  • Cleaned dishes, tabletops, toys, and high-touch surfaces to reduce the risk of illness.
  • Actively monitored play areas to ensure child safety while enforcing rules consistently.
  • Facilitated a fun learning environment by integrating educational games suitable for various ages.
  • Developed trusting relationships with families by providing personalized childcare services based on needs.
  • Fostered strong rapport through effective communication skills leading to numerous family recommendations.
  • Engaged in discussions with parents regarding children's growth and promptly addressed concerns raised.
  • Arranged reliable transportation for school drop-offs and activity pick-ups to maintain schedules.
  • Conducted interactive art projects that encouraged creativity and self-expression among children.

Babysitter

The MucCutcheon Family
01.2011 - 06.2021
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Education

No Degree - ServSafe Certification

ANSI ( American National Standards Institute)
Stamford, CT

No Degree - CPR Certicate

American Heart Association
Stamford, CT

Flight Attendant -

CEAE ( Center For Aeronautical Studies)
Barcelona
08.2010

Marketing -

Taule Vinyes
Barcelona, Spain
06.2004

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Customer service management
  • Store opening and closing
  • Training and mentoring
  • Store operations
  • Friendly and positive
  • Team leadership and coaching
  • Inventory management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Inventory control
  • Cash management
  • Patience and empathy
  • Time management
  • Strong work ethic
  • Following directions
  • Reliability
  • Reliability and punctuality
  • Maintaining safe environment
  • Child supervision
  • Attention to detail
  • Conflict resolution
  • Toddler care experience
  • Childcare
  • Active listening
  • Meal and snack times
  • Managing routines
  • Activity planning
  • School-age children experience
  • Light housekeeping
  • Licensed driver
  • Upholding discipline rules
  • Infant care experience
  • Professionalism and discretion
  • Bathing and dressing
  • Behavior management
  • CPR certified
  • Planning physical activities
  • Diaper changing proficiency
  • Park supervision
  • Potty training assistance
  • Transportation arrangements
  • Playtime supervision
  • Safe driving
  • Multitasking and organization
  • Clear communication
  • Positive reinforcement
  • Discipline
  • Emotional intelligence
  • Basic first aid
  • Meal and snack preparation
  • Screen time rules
  • Positive and professional
  • Age-appropriate routines
  • Child safety procedures
  • Responsible driver
  • Keeping children safe
  • Infant and toddler care
  • Excellent communication
  • First aid
  • Adaptability

Timeline

Babysitter

The Rizzo Family
08.2021 - 06.2025

Store Manager

Aux Delices Foods By Debra Ponzek
04.2017 - Current

Babysitter

The MucCutcheon Family
01.2011 - 06.2021

No Degree - ServSafe Certification

ANSI ( American National Standards Institute)

No Degree - CPR Certicate

American Heart Association

Flight Attendant -

CEAE ( Center For Aeronautical Studies)

Marketing -

Taule Vinyes

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