Summary
Overview
Work History
Education
Skills
Timeline
Generic
Karina Vieira

Karina Vieira

1015 Mattison Ave

Summary

Detail-oriented professional with strong bilingual communication skills and proven track record in customer service and cleaning operations. Demonstrated ability to collaborate effectively in team environments while maintaining high standards of cleanliness and customer satisfaction. Committed to enhancing operational efficiency and providing exceptional service in fast-paced settings.

Overview

2026
2026
years of professional experience

Work History

Cleaning Supervisor

Perspirology Center
March 2025 - Current
  • Oversaw daily cleaning operations to maintain high sanitation standards.
  • Trained and supervised cleaning staff to ensure compliance with protocols.
  • Implemented efficient cleaning schedules to improve workflow and productivity.
  • Conducted regular inspections to identify areas for improvement.
  • Managed inventory of cleaning supplies, ensuring availability and cost-effectiveness.
  • Collaborated with management to develop health and safety guidelines.

Customer Service Cashier

Sabor do Brasil
01.2025 - Current
  • Provided exceptional customer service in a fast-paced restaurant environment.
  • Managed cash transactions accurately and efficiently.
  • Assisted in maintaining cleanliness and organization of dining areas.
  • Communicated effectively with guests in Portuguese, English, and Spanish.
  • Collaborated with kitchen staff to ensure timely service and food quality.

Cosmetics Sales Associate

Sempre Bella
12.2016 - 02.2018
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Protected store assets and inventory via loss prevention procedures.
  • Delivered product demonstrations and sample applications, raising exposure of key brands.
  • Offered make-up tips and popular tutorials in alignment with latest trends.
  • Assisted store management in maintaining cleanliness, organization, and overall appearance of the cosmetics department.

Customer Service Cashier

Mary's Espress
01.2024 - 02.2025
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Education

High School Diploma -

Foreign School
Brazil

Skills

  • Bilingual communication
  • Team collaboration
  • Customer service
  • Cash handling
  • Sanitation standards
  • Staff training
  • Inventory management
  • Effective communication
  • Workflow improvement
  • Health and safety compliance

Timeline

Customer Service Cashier

Sabor do Brasil
01.2025 - Current

Customer Service Cashier

Mary's Espress
01.2024 - 02.2025

Cosmetics Sales Associate

Sempre Bella
12.2016 - 02.2018

Cleaning Supervisor

Perspirology Center
March 2025 - Current

High School Diploma -

Foreign School

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