Karina Villanueva

Checking glasses that they pass inspection.

Assisting patients

Repairing glasses

• Managed scheduling and resource allocation for daily operations.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Coached, mentored and trained team members in order to improve their job performance.
• Trained employees on additional job positions to maintain coverage of roles.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Recruited and hired qualified candidates to fill open positions.

• Supervised inmate activities and maintained security protocols daily.
• Conducted regular inspections of facilities to ensure safety standards.
• Responded quickly to emergencies and diffused potential conflicts effectively.
• Trained new officers on procedures and policies for operational efficiency.
• Monitored inmate behavior and reported incidents promptly to authorities.
• Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.

• Maintained cash register integrity through diligent handling and recording of cash flow.
• Conducted regular inventory checks to support stock management and product availability.
• Trained new staff on register operations and customer service best practices effectively.

• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
• Took Inmate vital signs, height and weight measurements and monitored glucose and patient wellbeing.
• Assisting the nurses in whatever help they needed in.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.