Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Karina Voskalo

Kent,WA

Summary

Dynamic professional with extensive experience at ERMC Aviation LLC, excelling in team leadership and workflow optimization. Proven ability to enhance operational efficiency while ensuring safety compliance. Skilled in conflict resolution and time management, consistently achieving high standards of cleanliness and productivity in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cabin Lead

ERMC Aviation LLC
SeaTac, Washington
06.2024 - Current
  • Lead and coordinate the cleaning team's daily activities and task assignments.
  • Resolved conflicts and addressed concerns to sustain high morale and productivity.
  • Report maintenance issues and damages.
  • Enforce safety procedures, and ensure compliance with health regulations.
  • Liaise with management regarding schedules, staffing needs, and operational updates.

Cabin Agent

ERMC Aviation LLC
SeaTac, Washington
07.2023 - 06.2024
  • Performed thorough interior cleaning of aircraft cabins, including seats, tray tables, lavatories, overhead bins, and galley areas.
  • Worked efficiently under tight turnaround times to prepare cabins between flights, ensuring all cleaning tasks were completed without delaying schedules.
  • Report any found items, damage, or safety issues to supervisors and appropriate personnel.
  • Collaborated closely with team members and ground staff to maintain a safe, organized, and timely workflow.

Lead

Unifi Aviation
SeaTac, Washington
05.2023 - 07.2023
  • Delegated work assignments and adjusted task distribution based on staffing levels, and aircraft turnaround times.
  • Inspected cabins post-cleaning to verify compliance with airline standards and cleanliness protocols.
  • Maintained clear communication with upper management regarding shift performance, operational updates, staffing needs, and schedule adjustments.

Cabin Agent

Unifi Aviation
SeaTac, Washington
01.2023 - 05.2023
  • Cleaning of aircraft interiors, including passenger seats, seat pockets, tray tables, armrests, lavatories, overhead compartments, and galley areas, in accordance with airline and regulatory standards.
  • Identified and reported any lost items, visible damage, or safety hazards to supervisory staff, and maintenance teams.
  • Maintained a clean and organized work environment within aircraft, observing all safety regulations, and airport security protocols.
  • Collaborated with cleaning crew members.
  • Participated in routine briefings and training sessions to stay up to date on safety standards, company procedures, and airline-specific cleaning protocols.

SEO Specialist Assistant

Bazar Club
Zolochiv, Ukraine
07.2021 - 07.2022
  • Executed keyword research and competitive analysis to enhance SEO strategy.
  • Optimized web content and metadata, increasing search visibility.
  • Monitored performance metrics using Google Analytics and Search Console.
  • Collaborated on link-building initiatives and conducted technical SEO audits.
  • Assisted in developing SEO performance reports with actionable improvement suggestions.

Education

High school diploma -

Zolochiv Economic Lyceum
Zolochiv
01.2019

High school diploma -

Zolochiv High school
Zolochiv
01.2015

Incomplete Bachelor's Degree - Philology of The Czech Language And Literature

Ivan Franko National University of Lviv
Lviv

Skills

  • Team leadership
  • Task delegation and role assignment
  • Workflow optimization
  • Conflict resolution and team motivation
  • Time management and multitasking
  • Clear communication and active listening
  • Problem-solving and critical thinking
  • Adaptability and stress tolerance
  • Attention to detail and quality assurance
  • Safety compliance and regulatory awareness

Languages

English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual

Certification

Certificate of completion by Logos IT Academy for successful completion of 140 academic hours course on QC/QA, HTML/CSS, MYSQL, PROGRAMMING BASICS, SYSYTEM ADMINISTRATION

January 15, 2022

Timeline

Cabin Lead

ERMC Aviation LLC
06.2024 - Current

Cabin Agent

ERMC Aviation LLC
07.2023 - 06.2024

Lead

Unifi Aviation
05.2023 - 07.2023

Cabin Agent

Unifi Aviation
01.2023 - 05.2023

SEO Specialist Assistant

Bazar Club
07.2021 - 07.2022

High school diploma -

Zolochiv Economic Lyceum

High school diploma -

Zolochiv High school

Incomplete Bachelor's Degree - Philology of The Czech Language And Literature

Ivan Franko National University of Lviv

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