Karina Wallace
Customer Service
Klamath Falls
Summary
Compassionate caregiver with extensive experience at Home Health Care, enhancing clients' independence and wellness through dedicated support. Proven ability in patient care and mobility assistance, fostering trust and satisfaction. Dependable and responsible, I consistently maintain a safe environment, ensuring optimal health outcomes for those I serve.
Overview
2026
2026
years of professional experience
Work History
Care Giver
Home Health Care
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Shopper
Instacart
07.2017 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Merchandiser
Advantage Sales And Marketing
07.2016 - 04.2017
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Driver/guard
Brinks
07.2008 - 04.2016
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Delivered goods and products to customer on time and in excellent condition.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Education
High School Diploma - Required
Kennedy High
Fremont, CA07.1981
Skills
Elderly care
Basic housekeeping
Patient companionship
Patient care
Mobility assistance
First aid and safety
Dependable and responsible
Daily living assistance
Timeline
Shopper
Instacart
07.2017 - Current
Merchandiser
Advantage Sales And Marketing
07.2016 - 04.2017
Driver/guard
Brinks
07.2008 - 04.2016
Care Giver
Home Health Care
High School Diploma - Required
Kennedy High