Karina Wells
Sardis,TN
Summary
Dynamic Patient Access Associate with a proven track record at Henderson County Community Hospital, excelling in insurance verification and appointment scheduling. Recognized for enhancing patient experience through exceptional customer service and attention to detail, contributing to increased hospital revenue by ensuring accurate payment processing and seamless patient admissions.
Overview
4
4
years of professional experience
14
14
years of post-secondary education
Work History
Quality Inspector
Henderson Stamping & Production Inc.
Henderson, Tennessee
04.2025 - Current
- Conducted visual inspections of components to identify surface defects including scratches, dents, and burrs, ensuring product quality standards.
- Monitored production processes to uphold quality control standards, contributing to consistent product integrity.
- Completed evaluations by properly using various gauges, tools and equipment.
- Reported production issues to supervisors and collaborated on identifying and resolving quality concerns.
Patient Access Associate
Henderson County Community Hospital
03.2024 - 03.2025
- Greeted patients, collected payments, verified insurance, checked in patients, and answered phone inquiries to ensure a welcoming experience.
- Overall do the best I can to answer any questions the patients have about their insurance, bills, or about upcoming appointments
- Overall do the best I can to answer any questions the patients have about their insurance, bills, or about upcoming appointments
- Greet patients when they come in, take payment, check insurance, check patients in, answer phones
Assembly Line Worker
Volvo Penta
08.2022 - 05.2023
- Assembled components on production line to meet operational needs.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Fostered strong relationships with colleagues, contributing to positive work atmosphere while maintaining focus on tasks.
- Boxed, labeled, and transported items to support assembly operations.
- Generated and maintained accurate production records.
- Completed daily inspection of machines and equipment.
- Followed protocols to enhance protection and maintain safe a safe work environment.
- Maintained accurate production records to support inventory and reporting processes.
Education
Jacks Creek Christian School
Jacks Creek, TN 08.2002 - 05.2016
Skills
- Quality control
- Visual inspection
- Defect identification
- Pay attention to detail
- Policy understanding
- Teamwork
- Multitasking
- Interpersonal skills
Timeline
Quality Inspector
Henderson Stamping & Production Inc.
04.2025 - Current
Patient Access Associate
Henderson County Community Hospital
03.2024 - 03.2025
Assembly Line Worker
Volvo Penta
08.2022 - 05.2023
Jacks Creek Christian School
08.2002 - 05.2016