Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
year of professional experience
1
1
Year of babysitting
Work History
Sales Associate
Aeropostale
Raleigh, NC, United States
04.2023 - 11.2023
Supported cashiers and customers to locate products, confirm prices, and replenish stock
Embodied company mission and values through honesty, integrity and high-quality performance
Used POS system to scan customer purchases, calculate prices and process transactions
Helped customers quickly navigate store and locate items
Processed merchandise returns and exchanges under company guidelines
Explained current sales, promotions and other brand initiatives to gain customer loyalty
Collaborated with store team to meet periodic sales goals
Unloaded, unboxed and transported incoming merchandise
Went above and beyond customer expectations for exceptional shopping experience
Welcomed customers and offered quick assistance to handle diverse needs
Asked open-ended questions to identify customers' needs
Arranged items on promotional displays and shelves
Counted tips and balanced cash drawers after shifts
Helped customers with refunds and product returns
Maintained knowledge of current sales and promotions
Crew Member
Jersey Mikes
Raleigh, NC, United States
07.2022 - 10.2022
Greeted customers to take food orders and provide menu information
Delivered superior customer service in fast-paced food environment
Kept fast pace in cook-to-order food production environment
Communicated clearly with team members in loud kitchen
Served food quickly and accurately for positive guest experience
Operated cash register to receive cash or card customer payments
Maintained impeccable uniform, hygiene and presentation
Carried out opening and closing procedures to supervisor's standard
Cleaned food preparation areas, equipment and work surfaces to verify safe and sanitary food-handling practices
Helped customers use self-service machines to order food