Karina Zatyazhnykh
North Port,United States
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
year of professional experience
1
1
Year of babysitting
Work History
Sales Associate
Aeropostale
04.2023 - 11.2023
- Supported cashiers and customers to locate products, confirm prices, and replenish stock
- Embodied company mission and values through honesty, integrity and high-quality performance
- Used POS system to scan customer purchases, calculate prices and process transactions
- Helped customers quickly navigate store and locate items
- Processed merchandise returns and exchanges under company guidelines
- Explained current sales, promotions and other brand initiatives to gain customer loyalty
- Collaborated with store team to meet periodic sales goals
- Unloaded, unboxed and transported incoming merchandise
- Went above and beyond customer expectations for exceptional shopping experience
- Welcomed customers and offered quick assistance to handle diverse needs
- Asked open-ended questions to identify customers' needs
- Arranged items on promotional displays and shelves
- Counted tips and balanced cash drawers after shifts
- Helped customers with refunds and product returns
- Maintained knowledge of current sales and promotions
Crew Member
Jersey Mikes
07.2022 - 10.2022
- Greeted customers to take food orders and provide menu information
- Delivered superior customer service in fast-paced food environment
- Kept fast pace in cook-to-order food production environment
- Communicated clearly with team members in loud kitchen
- Served food quickly and accurately for positive guest experience
- Operated cash register to receive cash or card customer payments
- Maintained impeccable uniform, hygiene and presentation
- Carried out opening and closing procedures to supervisor's standard
- Cleaned food preparation areas, equipment and work surfaces to verify safe and sanitary food-handling practices
- Helped customers use self-service machines to order food
- Met daily targets as team and individual
Education
High School -
FLVS
OnlineSkills
- Customer Service
- Crisis Management
- Training
- Sales Techniques
- Attention to Detail
- Assistance
- Problem Solving
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Reliable and punctual
- Goal-Oriented
Languages
Russian
Native or Bilingual
Spanish
Limited Working
Ukrainian
Professional Working
Age:
17
Timeline
Sales Associate
Aeropostale
04.2023 - 11.2023
Crew Member
Jersey Mikes
07.2022 - 10.2022
High School -
FLVS
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