Summary
Work History
Education
Skills
Timeline
Generic

Karina Zisingha

Albany

Summary

Dynamic Patient Care Associate with a strong background in healthcare operations at Albany Medical Center Hospital. Expert in vital signs monitoring and patient assistance, fostering relationships to enhance patient comfort. Proven ability to maintain documentation accuracy and implement safety protocols, ensuring high-quality care and support for patients and families.

Work History

Patient Care Associate

Albany Medical Center Hospital
  • Assisted nursing staff in providing direct patient care and support.
  • Monitored patients' vital signs and reported changes to healthcare professionals.
  • Maintained cleanliness and organization of patient areas, ensuring safety standards.
  • Documented patient information accurately in electronic health record systems.
  • Supported patients with daily living activities, enhancing their comfort and well-being.
  • Communicated effectively with patients and families regarding care procedures and needs.

Front Desk Agent

Marriot Hotel
  • Managed reservations using hotel property management system to ensure accurate bookings.
  • Handled guest inquiries and resolved issues promptly to enhance customer satisfaction.
  • Greeted and assisted guests with check-in and check-out procedures.
  • Collaborated with housekeeping staff to maintain room readiness and cleanliness standards.
  • Processed payments and maintained cash drawer accuracy throughout shifts.
  • Provided information about local attractions and hotel services to enhance guest experiences.
  • Assisted in training new front desk agents on operational procedures and customer service best practices.
  • Monitored lobby area for safety, security, and guest comfort, reporting concerns as needed.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Collected room deposits, fees, and payments.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.

Front Desk Agent

Choice Hotels
  • Welcomed guests and facilitated check-in and check-out processes.
  • Managed reservations using hotel property management system to ensure accurate bookings.
  • Handled guest inquiries and resolved issues promptly to enhance customer satisfaction.
  • Collaborated with housekeeping staff to maintain room readiness and cleanliness standards.
  • Assisted in training new front desk agents, sharing best practices and procedures.

Materials Manager

UPS
  • Oversaw inventory management processes, ensuring optimal stock levels and timely replenishment.
  • Developed and implemented procedures to improve supply chain efficiency and reduce delays.
  • Collaborated with cross-functional teams to streamline material handling and logistics operations.
  • Analyzed supplier performance data to identify opportunities for cost savings and quality improvements.
  • Managed vendor relationships, negotiating contracts to secure favorable terms and conditions.
  • Trained staff on best practices for inventory control and safety compliance in warehouse settings.

Material Handler

O'Reilly Auto Parts
  • Operated forklifts and pallet jacks to transport materials within warehouse.
  • Assisted with inventory management, ensuring accurate stock levels through regular audits.
  • Loaded and unloaded shipments efficiently, maintaining organization of incoming and outgoing products.
  • Collaborated with team members to streamline material handling processes, enhancing overall workflow efficiency.
  • Implemented safety protocols, reducing risk of workplace accidents and ensuring compliance with regulations.
  • Maintained cleanliness and organization of work area to facilitate smooth operations and prevent hazards.

Education

Bachelor Of Nursing - Nursing

Cyprus International Universities
Cyprus

High School Diploma - Science Education

Charles Dale Memorial International School
Port Harcourt Nigeria
06.2013

Skills

  • Care plan management
  • Database coordination
  • Daily living support
  • Multitasking
  • Patient care
  • Basic life support
  • Vital signs monitoring
  • First aid and safety
  • Direct patient care
  • Organizational skills
  • Relationship building
  • Documentation accuracy
  • Patient transport
  • Family support
  • Scheduling
  • Behavior redirection
  • Healthcare operations
  • Nursing background
  • Nursing
  • CPR certification
  • Sterilization techniques
  • Wound care
  • Emotional support
  • End-of-life care
  • Feeding assistance
  • Safety protocols
  • Patient positioning
  • Infection control
  • Patient services
  • Patient assistance
  • Patient hygiene management

Timeline

Patient Care Associate

Albany Medical Center Hospital

Front Desk Agent

Marriot Hotel

Front Desk Agent

Choice Hotels

Materials Manager

UPS

Material Handler

O'Reilly Auto Parts

Bachelor Of Nursing - Nursing

Cyprus International Universities

High School Diploma - Science Education

Charles Dale Memorial International School

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Karina Zisingha