Karina Giselle Castaneda
Pinole,CA
Summary
Proactive Government Administrative Assistant with extensive experience in policy analysis, data entry, and legislative knowledge. Proven success in facilitating problem-solving and ensuring compliance with regulations. Skilled in customer service, call center operations, and educational support, bringing strong communication, critical thinking, and time management abilities to drive positive outcomes.
Provide great character and work ethic within your business.
Overview
6
6
years of professional experience
Work History
Government Administrative Assisitance
Presidency Palace
10.2021 - 07.2024
- Developed comprehensive project plans to ensure timely completion of various government initiatives.
- Facilitated collaborative problem-solving with cross-functional teams, contributing to successful project outcomes.
- Verified enforcement of applicable internal policies, federal and state laws and regulations within department.
- Prioritized time and actions to drive positive results in high-volume processing environment.
- purchases and acquisitions
- Data entry
- Extracting data from invoices, validating the extracted information and entering it to the accounting system.
GirosMex Customer Service, Call Center
Customer Service Department
11.2020 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Incoming calls for money orders
- Helping with english incoming calls
Office Administrative Assistant
Bay Cities Produce Co
11.2019 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Take customers orders
- Provide with alternative solution's
- Archive documents
Teachers Assistance
Hayward Highschool
08.2018 - 06.2019
- Assisting a wide range of students
- Supported struggling students
- Setting up the classroom for instructions
- Data entry
- Grading papers
- Create activities for students.
- Maintained accurate records of student progress
- Attendance,
Education
High School Diploma -
Hayward Highschool
Hayward, CA06.2019
Business Administration - Chalet Douglas
Universidad Britanica
Aguascalientes, Aguascalientes08.2024
Skills
- Policy analysis
- Legislative Knowledge
- Meeting facilitation
- Issue Resolution
- communication
- Flexibility
- Adaptability
- Critical Thinking
- Problem Solving
- Time Management
- Attention to detail
- Bilingual
Languages
spanish
Full Professional
English
Professional Working
Timeline
Government Administrative Assisitance
Presidency Palace
10.2021 - 07.2024
GirosMex Customer Service, Call Center
Customer Service Department
11.2020 - 06.2021
Office Administrative Assistant
Bay Cities Produce Co
11.2019 - 06.2020
Teachers Assistance
Hayward Highschool
08.2018 - 06.2019
High School Diploma -
Hayward Highschool
Business Administration - Chalet Douglas
Universidad Britanica
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