Karina Petrova
Customer Service Specialist | Administrative Support | Retail & Remote Experience | Photographer with Creative Eye for Detail
San Diego,CA
Overview
3
3
years of professional experience
2
2
Languages
Work History
Retail Center Sales Associate
The UPS Store
04.2023 - Current
- Provided exceptional customer service for high-volume retail shipping center, assisting customers with shipping, packaging, and service selection.
- Trained and onboarded new team members.
- Maintained accurate and timely data entry for shipping records, inventory, and internal documentation.
- Acted as a team lead, supporting store management with daily operations and workflow coordination.
- Demonstrated strong problem-solving skills in fast-paced situations, while maintaining composure and professionalism under pressure.
Administrative Assistant/Receptionist
08.2022 - 09.2024
- Provided virtual administrative support for small business owners and independent professionals, handling emails correspondence, scheduling, and file organization.
- Managed spreadsheets, data entry, and basic document formatting using Google Workspace and Microsoft Office tools.
- Demonstrated strong time management and multitasking skills while meeting deadlines in remote, self-managed environment.
Promotional Photographer- Freelance
Deluxe Photo
02.2022 - 03.2023
- Provided on-site promotional photography service for high-traffic restaurants, capturing engaging and high-quality images for guests and marketing use.
- Managed photo editing and post-production to meet client expectations.
- Utilized strong sales skills to promote photography services and increase customer engagement and satisfaction.
- Balanced artistic creativity with brand consistency, contributing to the restaurant's visual identity and promotional materials.
Education
General Education - undefined
Granite Hills High School
El Cajon, CAAssociate Of Arts - Photographer
Grossmont College
El Cajon, CASkills
Customer service
Timeline
Retail Center Sales Associate
The UPS Store
04.2023 - Current
Administrative Assistant/Receptionist
08.2022 - 09.2024
Promotional Photographer- Freelance
Deluxe Photo
02.2022 - 03.2023
General Education - undefined
Granite Hills High School
Associate Of Arts - Photographer
Grossmont College
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