Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Karine Arakelyan

Northridge

Summary

Goal-driven individual seeking an opportunity to contribute to a forward-thinking organization while continuing to grow professionally.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales Account Manager

European Sweets Inc
North Hollywood
08.2022 - 07.2025
  • Prepared and analyzed financial statements, balance sheets, and profit-and-loss statements.
  • Maintained accurate and organized financial records to support decision-making.
  • Developed and implemented strategic account plans to enhance client relationships.
  • Delivered comprehensive account reviews and performance reports to stakeholders.
  • Coordinated audit processes to promote efficiency and ensure accountability.
  • Collaborated with marketing teams to drive account growth initiatives.
  • Negotiated contracts and managed cash flows to optimize financial performance.
  • Tracked account performance, analyzed data, and identified improvement areas to mitigate risks.

Eligibility Worker II

Los Angeles County Department of Public Social Services
Northridge
12.2012 - 08.2022
  • Explained various public assistance programs and relevant federal, state, and county regulations.
  • Advised participants on sanctions for non-compliance with benefit terms and conditions.
  • Reviewed financial and eligibility information to confirm initial or ongoing eligibility for public assistance programs.
  • Referred applicants to County departments and community organizations for additional services and resources.
  • Organized and prioritized assigned cases to ensure compliance with filing and processing deadlines.

Fire & Casualty Insurance Agent

Safecal Insurance Services
Glendale
12.2011 - 12.2012
  • Analyzed client needs and researched insurance products to recommend suitable options.
  • Explained policy terms, coverage limits, premiums, exclusions, and deductibles to clients.
  • Processed policy applications accurately, including analysis of new and renewal business.
  • Maintained client and policy data in computer and electronic file systems.
  • Determined acceptance or modification of risks while calculating rates and premium charges.
  • Performed data entry for quotations, binders, and related supporting documents.
  • Reviewed policies and endorsements for accuracy and remedied deficiencies promptly.
  • Assisted in resolving billing matters and audit disputes efficiently.

Property & Casualty Insurance Agent/Office Manager

Valley Crest Insurance Services
La Crescenta
11.2006 - 06.2009
  • Closed leads by demonstrating strong sales skills, consistently achieving monthly and quarterly qualified opportunity goals.
  • Developed targeted strategies to expand client base and executed effective sales plans.
  • Ensured high customer satisfaction through efficient resolution of queries and concerns.
  • Processed policy applications accurately while analyzing new and renewal business.
  • Explained policy terms, conditions, coverage limits, premiums, exclusions, and deductibles to clients.
  • Managed communication responsibilities by responding to emails, handling phone calls, and greeting customers.
  • Cultivated positive long-term relationships to promote repeat business.

Customer Service Representative

AExpress Money Transfer
Glendale
05.2006 - 11.2006
  • Delivered exceptional customer service by addressing inquiries and requests promptly.
  • Maintained cash drawer within prescribed limits, achieving accurate cash balancing.
  • Processed client transactions, ensuring proper authorization and accuracy in documentation.
  • Entered amounts into depositor accounts and organized deposit slips efficiently.
  • Performed general administrative tasks, including data entry, filing, and document duplication.
  • Fostered high customer satisfaction, cultivating positive long-term relationships.

Office Clerk

Law Office of Steven J. Siebig
Glendale
10.2005 - 05.2006
  • Managed client databases through creation and reconfiguration for improved data accuracy.
  • Conducted correspondence and documented invoices to maintain organized records.
  • Scheduled appointments and greeted customers to enhance service delivery.
  • Resolved customer queries efficiently to ensure satisfaction and retention.
  • Performed general administrative tasks including data entry, filing, and faxing.
  • Maintained daily activity records and provided updates to senior management.
  • Answered phone calls, transferred inquiries, and delivered messages promptly.
  • Assisted office staff with various tasks to support operational needs.

Education

Master’s Degree - Business Administration

University of Phoenix
Pasadena, CA
10.2011

Bachelor’s Degree - Economics

Armenian State University of Economics
05.2003

Skills

  • Analytical abilities
  • Problem solving
  • Good judgment
  • Independent thinking
  • Risk assessment
  • Multi-tasking
  • Team collaboration
  • Organizational skills
  • Time management
  • Adaptability to change
  • Attention to detail
  • High productivity
  • Minimal supervision
  • Prioritization skills
  • Customer service expertise
  • Microsoft Office proficiency

Certification

Property & Casualty Insurance License

Languages

Armenian
Native/ Bilingual
Russian
Professional

References

Available Upon Request

Timeline

Sales Account Manager

European Sweets Inc
08.2022 - 07.2025

Eligibility Worker II

Los Angeles County Department of Public Social Services
12.2012 - 08.2022

Fire & Casualty Insurance Agent

Safecal Insurance Services
12.2011 - 12.2012

Property & Casualty Insurance Agent/Office Manager

Valley Crest Insurance Services
11.2006 - 06.2009

Customer Service Representative

AExpress Money Transfer
05.2006 - 11.2006

Office Clerk

Law Office of Steven J. Siebig
10.2005 - 05.2006

Master’s Degree - Business Administration

University of Phoenix

Bachelor’s Degree - Economics

Armenian State University of Economics
Karine Arakelyan
Want your own profile? Create for free at Resume-Now.com