Karin Iraola

Work History

Chipotle Mexican Grill

11.2023 - Current

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Chipotle Mexican Grill

05.2019 - 10.2023

Worked under guidance of experienced professionals to learn trade best practices and techniques.
Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Enhanced practical skills by assisting experienced professionals in various tasks.
Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
Assisted with problem-solving of challenging projects to develop critical thinking skills.
Completed assigned tasks efficiently and accurately, contributing to overall project success.
Improved safety standards by consistently adhering to all workplace safety protocols and identifying potential hazards.

McDonald's

10.2017 - 03.2020

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Approved regular payroll submissions for employees.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Supervised guests at front counter, answering questions regarding products.
Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.

Dunkin' Donuts

09.2016 - 08.2019

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Developed strong working relationships with staff, fostering a positive work environment.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Chipotle Mexican Grill

12.2018 - 04.2019

Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.

Chipotle Mexican Grill

05.2018 - 11.2018

Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.