Karinna Krome
Dallas,TX
Summary
Client-focused business owner and lead photographer adept at managing the full customer experience, from initial consultations to service delivery and follow-ups. Successfully builds strong client relationships through personalized communication and professionalism while efficiently handling scheduling, contracts, and payments.
Overview
11
11
years of professional experience
Work History
Owner & Lead Photographer
KARINNA JEAN PHOTOGRAPHY, LLC
01.2022 - Current
- Owned and operated client-focused photography business, managing full customer experience from initial inquiry to post-event communication, ensuring client satisfaction and repeat business
- Consult with prospective clients, explain services and pricing, answer questions, and confidently guide clients through purchasing decisions for high-value services
- Build strong client relationships through personalized communication, attentiveness, professionalism, and an ability to anticipate individual needs
- Managed scheduling, contracts, payments, and client records for multiple concurrent clients, maintaining service expectations and timely delivery
- Lead and coordinate fast-paced wedding days while working closely with venues, planners, vendors, families, and large groups
- Remain calm and solutions-focused when navigating changing timelines, unexpected circumstances, and high-pressure situations
- Maintain a polished and professional presence while representing the business in luxury venues, private events, and client-facing environments
- Generated new business through relationship building and referrals, leveraging social media marketing and consistent customer service to expand client base
Document Control & Business Administration
CASBE INDUSTRIES
10.2023 - 07.2025
- Supported aerospace clients by maintaining accurate compliance-driven documentation and digital records
- Compiled and organized reports to provide insights for decision-making, data tracking, pricing information, and administrative records to support decision-making and operational efficiency using Microsoft Excel
- Coordinated with multiple departments to ensure clear communication and streamline workflows, enhancing collaboration across teams
- Managed multiple priorities while maintaining accuracy in documentation and deadlines while ensuring accuracy and confidentiality in sensitive documentation
- Cultivated effective organizational strategies to enhance workflow efficiency, administrative, and professional communication skills
Hostess
CALIFORNIA PIZZA KITCHEN
12.2021 - 01.2023
- Welcomed guests as the first point of contact in a high-volume restaurant environment.
- Greeted and assisted guests, fostering a friendly and organized first impression
- Managed guest flow, wait times, and seating, coordinating with servers and management to enhance dining experience
- Addressed guest questions and concerns, contributing to an efficient front-of-house experience
- Balanced multiple priorities during busy service periods while maintaining a positive and attentive demeanor
Photographer & Customer Service Representative
PICTURE PEOPLE
05.2021 - 05.2022
- Provided personalized customer service while leading high-volume portrait sessions in a fast-paced retail environment
- Consulted with customers and recommended digital and print products based on their preferences and needs
- Facilitated product sales and upselling, ensuring positive, service-focused customer interactions
- Coordinated strict appointment schedules to deliver same-day photography and edited products efficiently
- Established rapport with individuals, children, and families to foster comfortable customer experiences
Lifeguard & Swim Instructor
CITY OF TEMECULA AQUATICS
03.2016 - 10.2022
- Instructed swim lessons for children of varying ages and abilities through personalized, patient teaching methods
- Delivered attentive, safety-focused supervision, fostering a welcoming environment for children and families
- Built trust with children and parents through clear communication, consistency, and professionalism
- Maintained safety and structure, enhancing customer satisfaction with engaging activities for the public
- Remained calm and responsive in environments requiring strong situational awareness and sound judgment
Event & Campus Photographer
CALIFORNIA BAPTIST UNIVERSITY
01.2021 - 01.2023
- Represented the university professionally while photographing public events, ceremonies, and campus activities
- Engaged with students, staff, families, and guests in dynamic public-facing environments
- Responded to changing event conditions while upholding professionalism and situational awareness
- Delivered freelance photography services to diverse clients
Education
Bachelor of Science - Business Entrepreneurship, Photography
CALIFORNIA BAPTIST UNIVERSITY
Riverside01-2023
Skills
- Photography Business Management
- Event Coordination
- Customer & Guest Experience
- Guest Experience
- Client Relations
- Sales & Client Consultations
- Sales
- Customer Service
- Conflict resolution
- High-volume environments
- Appointment scheduling
- Scheduling
- Scheduling software
- Payment & Transaction Management
- Digital communication
- Professional Communication
- Organization & Time Management
- Time management
- Team Collaboration
- Relationship Building
- Operations management
- Business Operations
- Financial management
- Marketing tactics
- Profit analysis
- Project Cost Management
- Client Data Management
- Client Agreement Management
- Photography Workflow Organization
- Photography Promotion
- Photography techniques
- Image Editing Software
- Graphic Design Software
- Social Media
- Effective communication
- Problem solving
- Attention to detail
- Adaptability
- Relationship management
- Customer relations
- Marketing tactics
- Profit analysis
- Business administration
- Photography Industry Trends
- Project Cost Management
- Relationship management
Accomplishments
- Magna Cum Laude
Timeline
Document Control & Business Administration
CASBE INDUSTRIES
10.2023 - 07.2025
Owner & Lead Photographer
KARINNA JEAN PHOTOGRAPHY, LLC
01.2022 - Current
Hostess
CALIFORNIA PIZZA KITCHEN
12.2021 - 01.2023
Photographer & Customer Service Representative
PICTURE PEOPLE
05.2021 - 05.2022
Event & Campus Photographer
CALIFORNIA BAPTIST UNIVERSITY
01.2021 - 01.2023
Lifeguard & Swim Instructor
CITY OF TEMECULA AQUATICS
03.2016 - 10.2022
Bachelor of Science - Business Entrepreneurship, Photography
CALIFORNIA BAPTIST UNIVERSITY