Karinne Force
Summary
To obtain a position on your team where I can utilize my experience in administration and human resources.
Overview
15
15
years of professional experience
Work History
Director of Human Resources
Bloomsburg Care and Rehabilitation Center
07.2023 - 09.2023
- Manage the staffing process including recruiting, interviewing, hiring and onboarding.
- Ensure job descriptions are up to date and compliant with all local, state and federal regulations.
- Develop training materials and performance management programs.
- Investigate employee issues and conflicts and brings them to resolution.
- Ensure the organization's compliance with local, state and federal regulations.
- Compile merit increase letters.
- Use performance management tools to provide guidance and feedback to team.
- Maintain company organization charts and employee directory.
- Processed payroll for all in-house and agency staff.
- Partner with management to ensure strategic HR goals are aligned with business initiatives.
- Maintain HR systems and processes.
- Design and implement employee retention strategies.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Educated employees on company policy and kept employee handbook current.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
Patient Access Representative
Geisinger Medical Center
05.2022 - 07.2023
- Coordinated and performed front line office activities in an effective and efficient manner.
- Assisted with referrals and pre-authorizations for insurance.
- Accurately performed medical record maintenance and releases.
- Scheduled any necessary appointments to include any services across 75 departments.
- Communicated and completed all necessary forms with patients.
- Processed multi-channel messages related to patient and/or physician requests.
- Completed calls regarding appointments, referrals, prescriptions, and complaints.
- Completed pre-authorizations for prescription medication.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Trained new staff on hospital processes and procedures.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Childcare Center Owner/Director of Operations
Bloom and Grow Early Learning Center
09.2013 - 05.2022
- Abided by HIPAA guidelines and confidentiality of clients.
- Processed payroll data for all staff.
- Performed onboarding activities including tours, training and scheduling.
- Created long term goals for the program
- Managed staff and child records to comply with state requirements.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Developed relationships with community organizations to provide additional resources and services to families.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Managed advertising to increase revenue.
Director/Preschool Teacher
Children's Country Cottage
08.2008 - 09.2013
- As the director of this company, my responsibilities were the same as above and on an equivalent scale
Education
B.S.Ed - Elementary Education
Bloomsburg University
Skills
- Expense reports
- Performance Evaluation
- Recruitment Strategies
- Records Maintenance
- Employee Relations
- Labor Agreements
- Onboarding
- Payroll Coordination
- Benefits Administration
Timeline
Director of Human Resources
Bloomsburg Care and Rehabilitation Center
07.2023 - 09.2023
Patient Access Representative
Geisinger Medical Center
05.2022 - 07.2023
Childcare Center Owner/Director of Operations
Bloom and Grow Early Learning Center
09.2013 - 05.2022
Director/Preschool Teacher
Children's Country Cottage
08.2008 - 09.2013
B.S.Ed - Elementary Education
Bloomsburg University
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