Experienced Program Manager bringing 20 years of business operations experience. Effective people manager and big-picture thinker adept at leading projects from concept through completion.
Overview
18
18
years of professional experience
Work History
Program Manager
City of San Antonio
San Antonio , Texas
06.2019 - Current
Plans, organizes, coordinates and supervises the efficient operation of Community Center Program Development in various areas including fitness, arts, education, nature/science, teen programming, etc.
Fosters partnerships with outside organizations through sponsorships, collaboration of programs, and community accessibility to needed resources.
Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
Parks Program Coordinator Senior
Lower Colorado River Authority
Austin, Texas
04.2016 - 06.2019
Plans, develops, coordinates, oversees and leads outdoor recreation and natural science programs designed to deliver meaningful stewardship education including water quality and natural resource protection.
Observes and evaluates programs taught by Intro-level staff to ensure alignment with Natural Science Center goals and mission.
Plans and conducts in-service training program for seasonal staff.
Organized and managed program development from conception through successful execution.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Prepared monthly reports for upper management including P&L and sales trends.
Supervised 20 of professional and administrative personnel.
Soldier Ride Off-Road Coordinator
Wounded Warrior Project
San Antonio, Texas
04.2015 - 04.2016
Planned nation-wide events for wounded veterans that encouraged, motivated and assisted Warriors and families in developing a healthy lifestyle.
Acted as subject matter expert for all event logistics, coordination of cycling routes, permits, medical support, food/water, and police support by maintaining a working knowledge of each event’s operational plan.
Liaised with Physical Health and Wellness Coordinators and Wounded Transition Unit’s (WTU’s).
Volunteered with groups and organizations to help make measurable differences for program recipients.
Program Director
Iron Horse Country Ranch
Bertram, Texas
03.2009 - 04.2015
Oversaw operations and curriculum of programs, hiring, training and budgeting for a motocross focused camp.
Coordinated private events, camp registration and logistics for shuttle services.
Performed administrative tasks by updating camp enrollment, responding to customer inquiries, and maintained billing records via Outlook, Adobe, and PayPal and Excel software.
Improved success of program by making proactive adjustments to operations.
Community Youth Program Coordinator
Owsley Community Center
Denton, Texas
08.2001 - 05.2007
Planned and facilitated after school programs serving low-income families.
Managed weekend drop-in visits for working parents.
Conducted community workshops to promote different programs and educate public on available services.
Referred families to shelters, legal resources and educational programs.