Karis Newell
Berwyn Heights,United States
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Downtown Locker Room (DTLR)
04.2022 - Current
- As a sales associate my primary responsibility is to assist the customer in purchasing merchandise from DTLR
- I provided excellent customer service to our customers
- I am the greeter for the store and welcome guests into the establishment
- I engage with the customers to figure out the reason they entered our store
- I make purchase recommendations for style, size, and color
- I find merchandise for the customer if not readily available on the sales floor by reaching out to our sister stores or ordering merchandise online for customers
- I engage with the customer to ensure that their needs are met and service is provided quickly, efficiently and with a smile
- I am very knowledgeable about our merchandise and am often seen as the go to person on questions about our merchandise
- I remember what we have in the backroom to be able to offer additional items, or sizes that are not on the sales floor at the moment
- I remember the names and sizes of our regular repeat customers to make them feel special in our stores
- I treat each customer special to encourage them to return and purchase more with us
- I maintain the neat and orderly appearance in the store to include folding merchandise, restocking shelves and updating the floor inventory.
Sales Associate
Smoothie King
04.2020 - 03.2022
- Responsible for serving the customers their smoothie requests
- I make it a point to learn customer names and their favorite drinks of the regular customers to provide that extra customer service touch to make them feel special
- I made drink recommendations based on what the client discussed with me if they were not sure what to order
- I recommended supplements to add to their drinks to support health and wellness
- I encouraged repeat patronage by providing excellent advice, service and good smoothies.
Education
Some College - Education of Individuals in Elementary Special Education Programs
Prince George's Community College
Glenarden, Maryland06.2026
High school diploma or equivalent -
Eleanor Roosevelt High School
Greenbelt, Maryland06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Customer Engagement
- Salesforce proficiency
- Sales Team Leadership
- Analytical problem solver
- Social Media Savvy
- Sales operation
- Goals and performance
Coursework
- Currently attending college part time and plan to transition to Towson University by Spring of 2024
- Job Related Training
- Microsoft Office Suite
- Typing
- Microsoft Outlook
- Customer Service Class
Timeline
Sales Associate
Downtown Locker Room (DTLR)
04.2022 - Current
Sales Associate
Smoothie King
04.2020 - 03.2022
Some College - Education of Individuals in Elementary Special Education Programs
Prince George's Community College
High school diploma or equivalent -
Eleanor Roosevelt High School
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