Professional staffing expert with proven history of optimizing recruitment processes and supporting team growth. Known for collaborative approach and adaptability in dynamic settings. Recognized for effective communication and organizational skills that drive successful outcomes.
Overview
8
8
years of professional experience
Work History
Contract Representative
Cigna
08.2024 - 01.2025
Receive DVH and Choice Accident apps to review them and issue the policy if accepted
Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.
Data Entry
Santé - Pridestaff
03.2024 - 07.2024
Enter claims from UB and 1500 forms
Enhanced financial reporting accuracy by streamlining data entry processes and implementing automated systems.
Front Desk Receptionist
Community Medical Providers
11.2023 - 02.2024
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Close out the payments for the End of the Day
Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
Human Resources Staffing Assistant
Community Health Systems
06.2021 - 07.2023
Coordinate with House Supervisor to come up with game plans for the hospital
Assign float team their assignments before the start of their shift
Coordinate with co-workers to help sister facilities
Coordinate with floor supervisors for their needs
Update time cards and input Double Time and Overtime for multiple units
Work as back up some shift to help support co-workers and assist in other ways
Scheduler
Eye Q Vision Care
01.2021 - 04.2021
Schedule patients
Clean rooms
Set up rooms
Closed rooms
Ward Clerk
Madera Community Hospital
08.2017 - 11.2020
I am the hub of the ER
I make sure that everything is in tip top shape
With the nurses I make sure that they have the supplies they need, the orders that they need to be inputted are inputted
With the doctors I make other calls to other doctors so better a patient's health
With the patients I make sure that if a patient needs to be transferred out I set up the transfer by calling the other hospitals and then when they are accepted I call ambulance dispatch to get them out
Also, with the calls the ER gets I answer all of them
Patient Care Technician
Madera Community Hospital
03.2017 - 08.2017
When I started this job I was per-dem and I had no medical background
I was on morning shift than to night shifts
I was by myself but I bloomed too much
I was there for every patient that need me
I answer called lights, connected them to our cardiac monitors, have vitals done every two hours, when a code came in I was there to help with CPR any many other things like spiked a bog of IV fluids
When we had down time I stocked all the rooms with linen, supplies that we keep in the rooms and made sure that everything was clean for the next shift
Merchandising
Macy's
08.2016 - 01.2017
Working at Macy's as my first job that is where I learned the skills of retail
The POS system, and how to handle cashiering
I also learned that I am good in customer service and I like to engage with the customers to make them smile
Also organization came in for me because I would always pick up the clothes and organize them by size