Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Karisa Murphy

Dallas,TX

Summary

Motivated business professional with a history of exceeding company needs with consistent and organized practices. Skilled in multitasking, working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Records Specialist

Epiq
04.2022 - Current
  • Successfully oversaw office management duties across Texas and San Diego by working with a variety of applications each day, including IManage, IRM, and DMS.
  • Enhanced workflow efficiency through delegation of responsibilities, innovation of streamlined processes, and documentation of standard operating procedures.
  • Effectively managed and executed special projects in diverse locations throughout the nation, including remote work as well as frequent travel.
  • Successfully oversaw various projects concurrently, displaying strong proficiency in multitasking without compromising accuracy.
  • Achieved two career advancements within a short timeframe.
  • Strictly adhered to confidentiality dictations to safeguard information.
  • Composed correspondence to internal and external company contacts.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Maintained positive working relationship with fellow staff and management.

Records Manager

Iron Mountain
04.2019 - 05.2020
  • Review contracts, deeds, agreements, etc
  • Pertaining to the Railroad purchasing and selling land across the United States
  • Searching multiple databases, and inputting data
  • Research documents in microfiche film
  • Goes above and beyond daily goals.

Title Clerk

Fidelity National Title
06.2018 - 11.2018
  • Edit and revise title contracts
  • Proof read for accuracy prior to delivery
  • Worked directly with closing offices across TX
  • Maintained confidentiality for all parties
  • Researched full value deeds to confirm chain of ownership.

Litigation Assistant

Linebarger Goggan Blair & Sampson, LLP
02.2011 - 05.2018
  • Advanced from research specialist to litigation assistant within four years for knowledge in deeds, liens, and probate records
  • Analyze deeds following chain of ownership
  • Create and amend multiple petitions at a time
  • Prepare20-40 citations a day for courts to issue
  • Research, obtained and update all required materials needed for firm and partners
  • Produced qualitywork in high volume situations
  • Work ques completed within a month for two courts
  • Completes accounts within the two year expectation.

Research Specialist

10.2013 - 08.2016
  • Accurately used skip tracing abilities
  • Advanced knowledge in the TLO system
  • Provided great customer service
  • Quickly update work ques
  • Calculates payment plans
  • Locates mineral owners
  • Assists in locating servicer for mineral accounts
  • Research for hundreds of files a month
  • Helped train/develop over ten new staff members
  • Assisted managers in faster and more effective ways of increasing work flows by 15%.

Collector

08.2011 - 10.2013
  • Advanced from collector to research specialist within two years for the ability to think outside the box, multitask, produce work in a fast pace position
  • Maintained 90% of calls to meet demands of a busy group
  • Provided exceptional customer service on all calls while maintaining a calm and professional demeanorin challenging circumstances
  • Monitored accounts monthly for compliance with established payment plans
  • Contacted customers to discuss payment schedules and set up or immediately process payments.Documented changes in accounts
  • Achieved performance goals on a consistent basis.

Front Desk Receptionist

Front Desk
02.2011 - 06.2011
  • Advanced from front desk clerk to collector within six months for extensive knowledge in the property tax industry
  • Operated communications equipment
  • Greeted daily tax payers upon entrance
  • Sorted mail and otherimportant data
  • Answered the phone by the second ring and greeted callers enthusiastically
  • Quickly transferred callers.

Cartographer

Hood County Appraisal District
03.2008 - 02.2011
  • Used ARC GIS systems to input meets and bounds from deeds and or plat maps Scanned and drew in plat maps in a timely manner
  • Quickly created maps requested by appraisers
  • Happily assisted land men and or tax payers in locating parcels
  • Printed maps for in office customers.Researched deeds and plat maps for unknown owners of parcels
  • Attended ARC GIS classes.

Education

Green B. Trimble Technical High School
Fort Worth, TX
05-2005

Skills

  • Record Keeping
  • Records Management Systems
  • 10-Key Typing
  • Professional Responsibility
  • Data Management
  • File Retrieval
  • Information Management
  • Document Management
  • Filing systems expertise
  • Document analysis
  • Scanning documents
  • Sensitive Information
  • Microsoft Excel
  • Data Entry
  • Critical Thinking
  • Attention to Detail
  • Paperwork Processing
  • Records Review
  • HIPAA Compliance
  • Records Maintenance
  • Electronic Filing System Organization
  • Research

Websites

Certification

  • Improving Your Judgment for Better Decision-Making - LinkedIn
  • Develop Interpersonal Skills for Inclusive Workplaces - LinkedIn
  • Finding Your Purpose at Work - LinkedIn
  • Becoming an Ally to All - LinkedIn
  • Managing Your Emotional Response to Workplace Stress - LinkedIn
  • Time Management for Greater Meaning and Happiness - LinkedIn

Timeline

Senior Records Specialist

Epiq
04.2022 - Current

Records Manager

Iron Mountain
04.2019 - 05.2020

Title Clerk

Fidelity National Title
06.2018 - 11.2018

Research Specialist

10.2013 - 08.2016

Collector

08.2011 - 10.2013

Litigation Assistant

Linebarger Goggan Blair & Sampson, LLP
02.2011 - 05.2018

Front Desk Receptionist

Front Desk
02.2011 - 06.2011

Cartographer

Hood County Appraisal District
03.2008 - 02.2011

Green B. Trimble Technical High School

Similar Profiles

CREATE PROFILE
Karisa Murphy