Karisa Rose
Wichita
Summary
Dynamic Business Office Specialist with Amedisys Home Health Care, skilled in business process improvement and scheduling appointments. Enhanced operational efficiency through innovative filing systems and training programs, while maintaining confidentiality. Proven ability to manage accounts receivable and foster team collaboration, resulting in improved customer satisfaction and streamlined workflows.
Overview
12
12
years of professional experience
Work History
Business Office Specialist
Amedisys Home Health Care
05.2003 - 10.2015
- Developed correspondence letters, memos, and emails.
- Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and conducting reference checks for potential candidates.
- Streamlined office operations by implementing efficient filing systems and workflow processes.
- Increased efficiency by training new hires on company procedures and best practices while providing ongoing guidance throughout their onboarding period.
- Coordinated logistics for company events and meetings, ensuring smooth execution without any disruptions or delays.
- Handled sensitive information with discretion while maintaining strict confidentiality protocols throughout daily operations in the business office setting.
- Implemented new software systems to streamline data entry tasks, increasing overall productivity within the office.
- Provided exceptional administrative support to executive staff members through calendar management, travel arrangements, and document preparation.
- Provided reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel.
- Developed comprehensive financial reports for management review, enabling informed decision-making on budget allocations and business strategies.
- Utilized office system to schedule clients' appointments per centralized scheduling guidelines.
- Enhanced team collaboration by organizing regular meetings, facilitating open communication channels, and promoting a positive work environment.
- Operated telephone console to receive incoming calls.
- Maintained computers, telephone systems, copiers and fax machines.
- Improved customer satisfaction with timely and accurate invoicing for products and services rendered.
- Responded to inquiries from callers seeking information.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Bachelor of Arts - Creative Writing
Wichita State University
Wichita, KS05-2026
Skills
- Scheduling appointments
- Business process improvement
- Payroll processing
- Accounts receivable management
Timeline
Business Office Specialist
Amedisys Home Health Care
05.2003 - 10.2015
Bachelor of Arts - Creative Writing
Wichita State University
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