KARISA YANG
Brooklyn Park,MN
Summary
Dedicated Human Resources professional bringing 3 years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Results driven and decisive with passion for building and retaining highly effective teams.
Overview
8
8
years of professional experience
Work History
Senior Recruiting Manager
Pro Staff
Little Canada, MN
12.2020 - Current
- Oversee client and national accounts with staffing needs.
- Work on mass staffing projects and job fairs.
- Submit payroll hours in a timely manner.
- Collaborate with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Streamline HR efficiencies, coordinate new hire orientations and provide onboarding and training for new employees.
- Elevate new business opportunities while implementing effective networking strategies.
- Inform new hires on essential job information, such as company policies, employment benefits and job duties.
- Structure compensation and benefits according to market conditions and budget demands.
- Train employees on proper procedures and strategies to improve productivity.
- Boost branch sales by developing and deepening customer loyalty through incentive programs.
- Increase client and supplier satisfaction by solving complex issues with efficient resolutions.
- Produce reports outlining financial data to assist management with making strategic plans and operational decisions.
- Enhance branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Gather and review customer feedback to improve operations.
- Assess employee performance and develop improvement plans.
HUMAN RESOURCE SUPERVISOR
JCPenney
Minnetonka, MN
09.2019 - 11.2020
- Utilized Peoplesoft to create schedules and submit payroll in a timely manner
- Updated all internal requisitions and outsourced schools and Indeed for top talent
- Fulfilled 2-3 hours of LOD segments daily.
- Ensured all sales and metrics were achieved daily by and coaching associates on credit and loyalty.
- De-escalated customer concerns or questions.
- Ensured all visual merchandise and recovery were up to standards.
- Prepared new hire letters, employee contracts and corporate policies.
- Updated HR database with new employee information, changes in benefits and other details.
- Oversaw hiring, staffing, and labor law compliance.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Coordinated ongoing technical training and personal development classes for staff members.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Answered employee inquiries regarding health benefits and 401k options.
STAFFING SUPERVISOR
American Eagle Outfitters
Maple Grove, MN
05.2018 - 08.2019
- Verified applicant references and employment details.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Facilitated new employee orientations to foster positive team attitude.
- Completed human resource operational requirements by scheduling and assigning employees.
- Fulfilled LOD segments daily.
- Provided upmost customer service to all guests.
- Ensured all employees were on task and recovery was following 5s standards.
- Solved customer issues and concerns.
- Drove sales, metrics, and credit by holding employees accountable and providing feedback and coaching
Education
DIPLOMA -
Park Center Senior High
AAS - HR and Organizational Leadership
Rasmussen University
02.2022
Skills
- Recruitment
- Leadership
- Teamwork and collaboration
- Payroll coordination
- Relationship building and management
- Human resources knowledge
- Employee training and development
- Proficient in MS Office
- Client account management
- Project management
- Results-driven
Timeline
Senior Recruiting Manager
Pro Staff
12.2020 - Current
HUMAN RESOURCE SUPERVISOR
JCPenney
09.2019 - 11.2020
STAFFING SUPERVISOR
American Eagle Outfitters
05.2018 - 08.2019
DIPLOMA -
Park Center Senior High
AAS - HR and Organizational Leadership
Rasmussen University