Summary
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Karishma Jeet

Vancouver

Summary

Criminology graduate with extensive youth care and social work experience pursuing a court clerk or an administrative position within a reputable organization within the criminology field. Committed to strengthening law enforcement operations through organized recordkeeping, dependable data management, and unwavering professionalism and confidentiality. Able to demonstrate a strong knowledge of justice-system procedures and the ability to handle sensitive information with discretion and integrity.

Work History

Social Outreach Worker

Connective Society
  • Offering support to young adolescents and adults as they navigate addiction, housing instability, mental health conditions, child custody loss, and the distinct needs of individuals with disabilities.
  • Coordinating communication between clients and service providers to promote mutual understanding of needs and expectations, with strict adherence to client confidentiality.
  • Championing the rights of clients encountering discrimination or obstacles to community services, working to secure equitable access to necessary supports and resources.
  • Accurately document all client interactions, interventions, and goal updates to maintain up-to-date records within the case management system.
  • Enhancing client participation in the program while connecting them with additional organizations that can help alleviate their challenges.
  • Creating a space to support clients with measurable short- and long-term goals. Ensuring that the client (s) program caters to their challenges and is set up to address these concerns and issues.
  • Reducing barriers by providing advocacy and intervening in crisis situations when needed

Lead Passenger Service Agent

American Airlines, Envoy
  • Supervising a team of over 20 staff members, assigning responsibilities, and ensuring adherence to organizational and safety protocols.
  • Assist passengers with check-in, enforcing compliance with airline policies.
  • Support agents with customer inquiries and complaints; providing solutions to enhance overall passenger satisfaction.
  • Monitoring flight schedules and gate information, communicating updates to passengers effectively.
  • Collaborating with team members to maintain a safe and organized environment at the airport terminal.
  • Routine inspections of boarding gates; ensuring compliance with safety regulations is met and enhancing passenger experience.
  • Collaborating with team members to oversee boarding operations, regulate passenger movement, and improve on-time departure performance.

Youth Care Worker

Youth Care. Non-Profit
  • Create a safe and nurturing environment for at-risk youth for guidance and support with consistent supervision and positive reinforcement.
  • Facilitate group activities to promote social and emotional development.
  • Implement individualized care plans; ensure tailored support for each youth’s casework.
  • Utilizing crisis intervention strategies to enhance conflict resolution. Fostering an atmosphere of mutual respect and understanding within the group setting.
  • Conduct regular timed-safety checks and maintain facility cleanliness, ensuring a secure and hygienic environment.
  • Ensure proper medication administration and documentation.
  • Promote emotional well-being by providing individualized support and counseling to address personal challenges faced by the youth.
  • Provide emotional support and guidance to promote positive self-esteem and resilience in challenging situations.

Package Handler

United Parcel Service, UPS
  • Operated heavy machinery to sort packages efficiently and accurately.
  • Collaborate with team members to meet daily shipping targets and deadlines.
  • Maintain safety protocols to ensure a secure working environment.
  • Assemble, seal, and load packages into correct parcel trucks.
  • Use scanners and physical logbooks to accurately track item movements.
  • Verify labels on shipping information on packages to avoid shipping to wrong addresses.
  • Prepare pallets to assist in transportation.
  • Assist supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
  • Streamline package sorting process; enhance operational efficiency by organizing parcels by size and destination.

Retail Sales Associate

Nike Factory Store
  • Provided exceptional customer service, enhancing shopping experience and fostering customer loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Implemented visual merchandising standards, optimizing product presentation to increase sales potential.
  • Resolved customer inquiries and complaints effectively, maintaining high satisfaction rates.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintain a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Answer questions about store policies and addressed customer concerns.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.

Education

Associate of Arts - Criminology

Kwantlen Polytechnic University
Vancouver, BC
06.2023

High School Diploma - undefined

North Delta Secondary School
North Delta, BC
06.2018

Intermediate First Aid- Level: Certificate - undefined

St. John's Ambulance
Vancouver, BC
06.2024

Certificate in MANDT - undefined

Vancouver, BC
04.2025

Skills

  • Empathy
  • Adaptability
  • Active listening
  • Analytic problem solving
  • Strong communications and interpersonal skills
  • Crisis intervention and conflict deescalation
  • Case management and advocacy
  • Cultural sensitivity and inclusivity
  • Multitasking
  • Teamwork Collaboration
  • Proficient software programs
  • Networking

LANGUAGES

Hindi Native or Bilingual
English Native or Bilingual

Timeline

Youth Care Worker

Youth Care. Non-Profit

Package Handler

United Parcel Service, UPS

Retail Sales Associate

Nike Factory Store

Associate of Arts - Criminology

Kwantlen Polytechnic University

High School Diploma - undefined

North Delta Secondary School

Intermediate First Aid- Level: Certificate - undefined

St. John's Ambulance

Certificate in MANDT - undefined

Social Outreach Worker

Connective Society

Lead Passenger Service Agent

American Airlines, Envoy

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