Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Karishma Patel

Woodstock,GA

Summary

Highly-motivated with a desire to take on new challenges. Strong work ethic, adept at working efficiently and mastering interpersonal skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Logistics Coordinator

Star Cleaners, Inc
Rome, GA
07.2022 - 02.2023
  • Loaded, unloaded, moved and sorted clothes, linens and tablecloths to keep items flowing to correct locations.
  • Directed team activities by establishing task priorities and providing guidance.
  • Itemized customers belongings into the computer system, printed tags and accurately marked each item.
  • Redesigned movement of goods between locations to minimize costs and maximize value.
  • Maintained high standards of internal and external customer service.
  • Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Conducted inventory checks and resolved discrepancies.

Franchise Owner

Edible Arrangements
Roswell, GA
08.2013 - 07.2022
  • Interpreted corporate policies and procedures; implemented those items to the frontline to ensure compliance, food safety, and upheld Edible brand standards.
  • Directed incoming calls and emails to provide frontline customer assistance with product and service transactions.
  • Demonstrated excellent communication skills and strong customer relationships to encourage repeat business.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Coordinated with customers to setup delivery schedules in line with remaining efficient.
  • Interpreted daily reports and real-time orders, including financials, to plan a successful operation.
  • Kept and reconciled records for production, inventory, income and expenses via spreadsheets.
  • Interviewed, trained and supervised team members; created an enthusiastic culture and fun environment.
  • Supported sales team members to drive growth and development to achieve profitability goals.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Improved company's quality and productivity by streamlining systems and processes.

Contractor

FedEx:Ground
Norcross, GA
09.2016 - 03.2019
  • Owned contracted delivery service areas.
  • Maintained a fleet of 5 FedEx delivery box trucks.
  • Hired and trained delivery drivers.
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
  • Processed payroll, numerous electronic deposits and employee pay adjustments.

Dual Location Drycleaning Manager

Star Cleaners, Inc.
Rome, GA
06.2010 - 08.2013
  • Greeted customers, collected items and recorded contact information.
  • Printed customer bills and processed payments using a point of sale system.
  • Engaged in conversation with knowledgeable service to understand needs, resolve issues and answer service questions.

Skills

  • Schedule management
  • Microsoft Office expertise
  • Payroll operations

Certification

  • ServSafe Food Protection Manager Certification, accredited by the American National Standards Institute (ANSI)-Conference for Food Protection (CFP)

Timeline

Logistics Coordinator

Star Cleaners, Inc
07.2022 - 02.2023

Contractor

FedEx:Ground
09.2016 - 03.2019

Franchise Owner

Edible Arrangements
08.2013 - 07.2022

Dual Location Drycleaning Manager

Star Cleaners, Inc.
06.2010 - 08.2013

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Karishma Patel