Summary
Overview
Work History
Education
Accomplishments
Languages
Timeline
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KARISHMA REDDY SURYANENI

Business Analyst
Arlington,VA

Summary

Bringing forth a motivated attitude and a variety of powerful skills. Committed to utilizing skills to further the mission of the company. Proven ability to establish and maintain excellent communication and relationships with clients. A strong leader who works well under pressure and exudes positivity. Able to effectively self-manage during independent projects and collaborate in a team setting.

Overview

6
6
years of professional experience

Work History

Business Analyst

ElectroTempo.Inc
Arlington, VA
11.2023 - Current
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.

Event Planner and Manager

Geroge Mason University
Arlington, VA
06.2023 - 12.2023
  • Event Coordination: Planned and executed events with a 90% attendee satisfaction rate.
  • Team Leadership: Managed a team of 10+ staff and volunteers, improving collaboration and efficiency.
  • Vendor Management: Coordinated with vendors, achieving a 10% cost reduction.
  • Client Interaction: Served as the primary contact, meeting or exceeding client expectations.
  • Budget Management: Delivered events 10% under budget.
  • Trend Integration: Enhanced events with current trends, increasing attendee engagement.
  • Problem-Solving: Quickly resolved issues to ensure smooth event execution.

Digital Intern

AHC Inc
Arlington, VA
04.2023 - 11.2023
  • Developed responsive and user-friendly websites using SharePoint, HTML, CSS, and JavaScript ensuring optimal functionality
  • Conducted thorough testing and debugging to identify and resolve issues, resulting in 20% improvement in website performance and loading speed
  • Integrated third-party APIs, such as payment gateways and social media plugins, to expand website functionality and improve user experience
  • Assisted in website optimization for search engines (SEO) by implementing meta tags, optimizing page load times, and improving site structure, leading to 15% increase in organic traffic
  • Provided ongoing website maintenance and updates, including content additions, bug fixes, and security enhancements, ensuring seamless and secure user experience.

Operations Manager, Customer Experience

George Mason University
Arlington, VA
10.2022 - 06.2023
  • Drove a culture of continuous improvement by encouraging employee feedback and implementing changes as needed.
  • Developed comprehensive onboarding and training programs for new employees, accelerating their integration into the team environment.
  • Streamlined operations processes for increased efficiency and enhanced customer experiences.
  • Supported daily operations and increased client satisfaction by 20%.
  • Assisted in project management tasks and developed systems to improve operational quality.

Business Process Analyst

Southern Integrated Air Logistics Pvt.Ltd
, Karnataka, INDIA
05.2018 - 06.2021
  • Started as an intern and was promoted to full-time employment, showcasing demonstrated talents and abilities.
  • Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies, and boosting productivity.
  • Drafted quarterly and yearly reports on company financial metrics to assess process successes and account for deficiencies.
  • Led 15 projects with 45 staff members and analyzed data to identify opportunities.
  • Implemented new process automation tools to enhance overall workflow and increase operational efficiency.
  • Supported cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Assisted in auditing company business plans and offering input on more efficient ways to complete certain processes.

Education

MS - Management

George Mason University - School of Business
Arlington, VA
07.2023

Bachelor of Computer Science and Engineering -

Manakula Vinayagar Institute of Technology
Pondicherry, IN
10.2021

Accomplishments

  • Global Residency in Dijon, France | Workshop on Embedded IOT using Raspberry Pi | Core Java – Chakrika InfoSolutions | Connect with the Work Programme | International Webinar | Hello Bot: Introduction to RPA by Automation Anywhere University | State-level awareness program on Sustainable Waste management | A National Level Symposium – MITILENCE

Languages

Telugu
Native or Bilingual
English
Full Professional
Tamil
Professional Working
Hindi
Professional Working
Malayalam
Limited Working
French
Elementary
Korean
Elementary

Timeline

Business Analyst

ElectroTempo.Inc
11.2023 - Current

Event Planner and Manager

Geroge Mason University
06.2023 - 12.2023

Digital Intern

AHC Inc
04.2023 - 11.2023

Operations Manager, Customer Experience

George Mason University
10.2022 - 06.2023

Business Process Analyst

Southern Integrated Air Logistics Pvt.Ltd
05.2018 - 06.2021

MS - Management

George Mason University - School of Business

Bachelor of Computer Science and Engineering -

Manakula Vinayagar Institute of Technology
KARISHMA REDDY SURYANENIBusiness Analyst