KARISMA ANDERSON
Monahans,TX
Summary
Dedicated and dependable individual with 5+ years in the oilfield industry. Experience handling a wide range of administrative tasks to sales to dispatching knowledge. Skilled relationship builder to work with different personality styles. I am more than able to plan, meet goals and effectively schedule drivers so that the right product reaches the right customer at the right time and the customer is satisfied. Excellent communicator with strong time management with customer needs assessment skills. Seeking potential customers and forming a life long relationship. Exercise independent judgement, decision making and problem solving.
Overview
7
7
years of professional experience
Work History
Dispatcher/Office Administrator
Hampel Oil
2021.01 - 2023.04
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Established trust in customer relations.
- Understood customer needs.
- Dispatched or rerouted drivers according to the importance of the job.
- Coded tickets daily via
Salesperson
Weststar Autoplex Chrysler
2020.04 - 2021.01
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Understanding customers needs and requirements.
- Met monthly quota (15 units per month)
Office Administrator
Ironhorse Tools
2019.09 - 2020.02
- Provided onsite training for new employees.
- Input and submitted tickets provided by drivers.
- Processed new hires and rehires.
- Updated and corrected weekly pricing sheets.
- Assisted with meetings and managed database.
- Maintained weekly/on call schedules for drivers.
Office Manager
Jorn Well Services
2016.03 - 2019.04
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Frequently visited rig locations to obtain signatures from company men.
- Input invoices via quickbooks.
- Created masters for monthly billing.
- Managed daily driver logs.
- Ensure safety policies were up to date.
- Payroll and time corrections.
Education
No Degree - Fire Fighter
Midland College
Midland, TX2013
No Degree - Nursing
Odessa College
Odessa, TX2012
High School Diploma -
Monahans High School
Monahans, TX2011
Skills
- Managing Public Relations
- Deposit Collection
- Payroll and Accounts Payable Receivable
- Customer Relationships
- Self motivated
- Great communication skills
- High moral character and integrity
- Certified in Safeland and H2S
- Bilingual
Affiliations
Rotary, Monahans Chamber of Commerce.
Languages
Spanish
Timeline
Dispatcher/Office Administrator
Hampel Oil
2021.01 - 2023.04
Salesperson
Weststar Autoplex Chrysler
2020.04 - 2021.01
Office Administrator
Ironhorse Tools
2019.09 - 2020.02
Office Manager
Jorn Well Services
2016.03 - 2019.04
No Degree - Fire Fighter
Midland College
No Degree - Nursing
Odessa College
High School Diploma -
Monahans High School
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