Summary
Overview
Work History
Education
Skills
Timeline
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KARISMAH LOZANO

Houston,TX

Summary

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Skilled in managing inventory, training staff and visually appealing displays to enhance the shopping experience. A dedicated and detail-oriented individual with a passion for exceeding customer expectations and achieving business goals.

Overview

7
7
years of professional experience

Work History

Animal Caretaker

Rover
01.2024 - Current
  • Kept animals clean and free of contaminants to promote optimal health.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Administered medications to animals in treatment and documented changes in condition.
  • Protected animals from care errors by maintaining clear and secure tags.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.

Personal Shopper

H-E-B Grocery
07.2021 - Current
  • Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
  • Streamlined the shopping process for improved order completion times and increased daily productivity.
  • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
  • Collaborated with store staff to locate items quickly, expediting order fulfillment and delivery.
  • Tracked substitutions and informed customers of changes.

Key Holder

Garage
07.2019 - 05.2021
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
  • Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Assisted in hiring and training new employees, fostering a collaborative team atmosphere.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.

Cashier

Kroger
12.2017 - 07.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.

Education

Associate of Science - Animal Medical Field

San Jacinto College District
Pasadena, TX
05.2026

High School Diploma -

J Frank Dobie High School
05.2021

Skills

  • Delivery Procedures
  • Mobile Ordering Understanding
  • Special Assignments
  • Proper Storage Procedures
  • Payment Processing
  • Personal Interviews
  • Management
  • Fashion Trends Understanding

Timeline

Animal Caretaker

Rover
01.2024 - Current

Personal Shopper

H-E-B Grocery
07.2021 - Current

Key Holder

Garage
07.2019 - 05.2021

Cashier

Kroger
12.2017 - 07.2019

Associate of Science - Animal Medical Field

San Jacinto College District

High School Diploma -

J Frank Dobie High School

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