Karismma Doctor
Chester,PA
Summary
Dedicated student currently building foundational skills for Accounting Assistant role. Prepared for challenges of position and ready to use abilities in communication and problem-solving to meet company goals.
Overview
2
2
years of professional experience
Work History
Assistant Teacher
Apple Pie Christian Academy
Chester, PA
03.2021 - Current
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
Customer Service Representative
Teleperformance USA
Columbia, SC
10.2020 - 12.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled over 10 calls per shift Assisting new customers, retrieving customer data, presenting relevant product information and cancelling services.
Summer Youth Employee
Columbia Housing Authority
Columbia, SC
06.2019 - 08.2019
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
Summer Youth Employee
Columbia Housing Authority
Columbia, SC
06.2018 - 08.2018
- Responded to customer requests for products, services and company information.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Developed strong written and verbal communication skills.
- Created and updated tracking spreadsheets using Microsoft word.
Education
Accounting
Southern New Hampshire University
Manchester, NH06.2024
High School Diploma -
Eau Claire High School
Columbia, SC06.2020
Skills
- First Aid
- Data Entry
- Administrative Support
- Data Collection
- Attention to Detail
- Customer Service
- MS Office
Timeline
Assistant Teacher
Apple Pie Christian Academy
03.2021 - Current
Customer Service Representative
Teleperformance USA
10.2020 - 12.2020
Summer Youth Employee
Columbia Housing Authority
06.2019 - 08.2019
Summer Youth Employee
Columbia Housing Authority
06.2018 - 08.2018
Accounting
Southern New Hampshire University
High School Diploma -
Eau Claire High School
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