Karissa Belcher

• Revise, create, and maintain job descriptions
• Develop, maintain, and ensure position classification compliance for hiring and staffing processes
• Ensure the proper credentials of all staff upon hiring
• Monitor professional staff eligible for tenure and make recommendation for school board approval
• Work with candidates and PDE to facilitate the emergency certification process if/as needed
• Develop and lead employee recruitment efforts, which may include attending hiring fairs
• Assist with the onboarding and offboarding of all employees
• Maintain and update job postings and other information on the HR page of the District’s website
• Advertise all job openings on the District’s webpage and other relevant advertising methods/locations
• Update department forms and documents as needed
• Monitor online applicant database and acknowledge all complete applications
• Provide quality professional services
• Coordinate the implementation of the district’s Employee Assistance program (EAP)
• Direct and coordinate all internal human resources functions including, but not limited to: Policy development/implementations related to personnel, Maintenance of employee records to meet standards of auditor, federal, and state law, Certifications
• Coordinate all employee leaves including FMLA in accordance with federal and state law and policies
• Oversee and coordinate unemployment compensation including attending
• unemployment hearings in coordination with the Business Manager
• Conduct complaint investigations including grievances in coordination with the Superintendent.
• Review, recommend updates, modify, develop, and present policy and procedure to Board of Directors in coordination with the Superintendent
• Plan and administer policies relating to all phases of human resources activity
• Identify legal requirements, contract requirements, and government reporting regulations affecting HR functions and ensure that policies, procedures, and reporting are in compliance
• Develop and implement training for staff and administration as assigned by the Superintendent
• Coordinate employee orientation on all levels
• Oversee the clearance process of all employee-related outside contractors including, but not limited to, bus drivers, crossing guards, security guards, etc.
• Serve as counsel to all leaders in employee relations, which includes, but not limited to, providing guidance, instruction, participation, as well as effective performance improvement strategies and conflict resolution
• Meet with bargaining unit officers on a regularly-scheduled basis to proactively discuss concerns, issues, etc.
• Participate in negotiation meetings for all collective bargaining groups and other district contracts when requested
• Coordinate and oversee proper handling of discipline, investigations, and conflict resolution under the direction of the Superintendent
• Serve as liaison to human resources organizations
• When/As needed, develop and implement communication tools including, but not limited to: Board and staff presentations, Meetings with staff regarding personnel issues, and Email and website in coordination with the Director of Technology
• Serve as the District’s Compliance Officer and Title IX Coordinator
• Ensure districtwide awareness of and training in Title I

• Supervises the human resource administrative assistant
• Processes applications for enrollments and tracks leaves including sabbaticals, disability leaves, and leaves for sickness (including FMLA), workers ’ compensation and retirement.
• Processes and verifies all benefit related invoices for payment including tuition waiver and educational reimbursement programs.
• Maintains vendor contact to investigate discrepancies and provide information in non-routine situations.
• Provides professional development training programs for all employees.
• Administers appraisal reviews for education support professionals to ensure effectiveness, compliance, and equity within the college.
• Keeps abreast of changing employment laws, including knowledge in areas related to human resources, (i.e., COBRA, workers’ compensation, FLSA, FMLA, ADA, etc.)
• Serves on College’s Environmental, Health, and Safety Committee.
• Assists the Director of Human Resources with employee investigations.
• Assist Director of Human Resources with hiring, discipline and terminations.

New Hire Process/ Recruiting

• Meets with new employee’s to review policies and procedures and benefits. Maintains and enters employee and benefit information, retirement, and attendance tracking on college’s HRIS. Updates employment data as needed.
• Responsible for overseeing the maintenance, updates and functionality of the human resource’s applicant tracking system. This includes:
• Posting notice of vacancies to College’s website and the human resource’s applicant tracking system.
• Works with the search committee chair and/or supervisor to schedule candidates for interviews
• Monitors candidates in applicant tracking system from receiving resumes through hiring.
• Prescreens candidate resumes in applicant tracking system and forward resumes to the supervisor and/or search committee members
• Conducting background and employment verifications for all new employees.
• Assist search committee chairs to ensure efficient interviewing process and scheduling of candidates
• Conduct new hire and exit interviews.

Benefits/Salary

• Manages the administration of employee benefits programs including retirement, open enrollment, benefit orientation, benefits evaluation, and benefits-upon-termination exit interviews including assisting employees in the enrollment into benefit plans including health, life and disability, and retirement.
• Attends Lehigh County Healthcare meetings.
• Monitors benefit programs to ensure compliance with all applicable legal requirements.
• Responds to benefit/salary surveys.
• Composes employee benefits-related communication. Updates the benefits section on the human resources intranet site
• Keeps abreast of benefit updates for the HR Banner module
• Works with external and internal constituents to schedule informational benefit sessions for employees.
• Provides information to employees regarding College policies for benefits and vacation, sick, and personal choice time.
• Process employee salary increases using Banner Salary Planner module.

Payroll

• Oversees timesheet approval in the Banner payroll module for each pay.
• Assist payroll analyst with payroll issues
• Reviews all applications, contracts and payroll changes prior to payroll processing.

Records Maintenance

• Prepares documents and maintains records necessary for implementing/terminating benefit coverage’s.
• Maintains and updates seniority records for education support staff.
• Assists the human resource administrative assistant with the management of the Human Resources Information System – Banner. Develops and compiles reports from a database. Establishes, maintains and evaluates personnel record/keeping systems and ensures that all relevant departmental records are complete, accurate, and up-to-date.

• Partner with assigned Client Manager(s) to maintain and grow existing business and ensures positive account relationships are maintained.
• Assist in the preparation of benefit design analysis for specialized proposals and quotes. Runs financial reports or performs basic financial analysis on utilization data and market research and analysis. Develop detailed specifications for implementation of new products for clients. May conduct enrollment meetings during the account renewal process.
• Analyze operational business problems and provide problem resolution and effect change to all facets of the company. (i.e. address benefit and administrative issues and recommend alternative solutions for the account, etc.) Leverage internal resources to bring the best service and problem resolution to assigned accounts.
• Work closely with Sales Support Analysts responsible for account processing and set-up to ensure accurate and seamless service delivery. Develop documents and processes to ensure effective communication via work plans for all account implementation activities
• Function as the primary contact for the resolution of the day to day account service issues. Support customers during the implementation of sales contracts and throughout the relationship by resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
• Function as the primary contact for the resolution of the day to day account service issues. Support customers during the implementation of sales contracts and throughout the relationship by resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

• Responsible for writing new auto, home, life and health policies and communicating coverages with policyholders
• Serviced existing policies within the office, answered coverage questions, received payments, completed daily bank deposit for the office
• Submitted and documented incoming claims, assisted policyholder in working with service first auto shops in office, answered questions and directed more complex claims to claims department, notarized power of attorney forms for total loss and forwarded them onto to claims
• Worked directly with underwriters, claims specialist and service associates
• Commissioned Notary for office
• Managed day to day operations

• Accept and process more complex deposits, payments, checks for cashing and other transactions according to established procedures and performance standards.
• Ready workstation at start of shift; strike and balance cash and transactions at end of shift.
• Adhere to branch cash control and security requirements in control of cash and negotiable items. Adhere to established customer interaction standards for every transaction.
• Monitor how lower level personnel are interacting with clients and coach to improve service provided. Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
• Promote an environment that supports diversity and reflects the HSBC brand.
• Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Head Teller of Horseheads branch, in control of entire cash vault
• Direct Supervisor for four tellers