Karissa Berg
Summary
Results-driven Office Manager with 14 years of experience in streamlining operations and enhancing organizational efficiency. Proven expertise in bookkeeping and administrative support, complemented by strong attention to detail and exceptional interpersonal skills. Recognized for fostering positive relationships with clients and colleagues, contributing to a collaborative work environment. Aiming to leverage administrative capabilities within a dynamic team to drive business success.
Overview
16
16
years of professional experience
Work History
Real Estate Broker
Windermere Stellar
Seattle
05.2019 - Current
- Negotiated purchase agreements and contracts with buyers and sellers.
- Analyzed potential investment opportunities based on financial reports.
- Showed residential properties and explained features, value and benefits of available homes.
- Drafted contracts, purchase agreements, closing statements and leases.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Communicated with clients to determine property needs and budget constraints.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
Business Manager
Advanced Concrete Restoration
Seattle
03.2017 - Current
- Helped to start this business in 2017, alongside its sister union company in 2020 (Sasquatch Concrete Restoration).
- Collaborated with other departments within the organization to coordinate project efforts.
- Established and maintained relationships with key stakeholders, clients, and partners.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented successful business strategies to increase revenue and target new markets.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Administered payroll and maintained proper documentation of employee personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Used judgment and initiative in handling confidential matters and requests.
Office Assistant
Keller Williams
Seattle
09.2018 - 04.2019
- Facilitated internal communication by distributing memos and announcements.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Coordinated travel arrangements for office personnel.
- Provided administrative support to multiple departments as needed.
- Supported the planning and execution of corporate events and meetings.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Office Manager
Flooring Solutions, LLC
01.2011 - 12.2017
- I started with Flooring Solutions when there were only three employees and grew with the company to 40 or 50 employees over a six-year period.
- My knowledge of the construction industry and how a small business worked within it grew from everyday experience, trial and error, and personal initiative to learn about all facets of the company, with a goal to produce smooth processes to help run a small business so that everyone could flourish and work as a team.
- I had many of the same duties in this position as in my current positions with Advanced Concrete Restoration & Sasquatch Concrete Restoration.
Pilates Instructor
The Pilates Company, LLC
01.2013 - 12.2015
- Taught group and private Pilates classes
- Managed my client base
- Cleaned studio
- Welcomed new clients and worked hard to build professional relationships with each one of them
- Became proficient in Mindbody software program
- I taught Pilates at nights and on weekends while working my full-time job at Flooring Solutions, LLC
Co-Owner
The Grind, LLC
01.2009 - 12.2011
- Ran a small coffee shop inside of the Swedish Issaquah facility
- Performed everyday duties of running the coffee shop as well as the admin side of the business
- Built up a stable business with customer service skills and a determined spirit
- Closed the coffee shop in 2011 due to Swedish moving the facility to a bigger location in which they had a contract with Starbucks
Education
Full Comprehensive Certificate -
BASI Pilates
01.2013
Associate Degree -
Cascadia Community College
01.2006
High School -
01.2005
Skills
- General office management
- Accounts receivable
- Accounts payable
- Invoicing
- Contract billing
- Data Entry
- Mail sorting
- Delivery
- Construction contract management
- QuickBooks accounting
- Reconciliation
- Reporting
- Employee time cards
- Payroll duties
- Property staging
- Home tours
- Contract management
- Escrow management
- Property closing
- Neighborhood database updating
- Vendor engagement
- Bookkeeping
- Scheduling
- Payroll processing
- Staff training
- Office management
- Contract administration
- Workflow planning
- Policy and procedure modification
- Budgeting expertise
- Business administration
- Payroll and budgeting
- Contract negotiations
- Clear oral/written communication
- Clerical support
- Scheduling and calendar management
Timeline
Real Estate Broker
Windermere Stellar
05.2019 - Current
Office Assistant
Keller Williams
09.2018 - 04.2019
Business Manager
Advanced Concrete Restoration
03.2017 - Current
Pilates Instructor
The Pilates Company, LLC
01.2013 - 12.2015
Office Manager
Flooring Solutions, LLC
01.2011 - 12.2017
Co-Owner
The Grind, LLC
01.2009 - 12.2011
Full Comprehensive Certificate -
BASI Pilates
Associate Degree -
Cascadia Community College
High School -
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