Karissa Dronsfield

Columbia City,IN

Summary

Motivated and personable financial professional with a passion for fostering trust and understanding through active listening, genuine empathy, and tailored communication. Experienced in portfolio optimization through advising on investment strategies, retirement planning, and wealth management, with a strong understanding of financial markets, products, tax strategies and risk management.

Proven ability to help clients achieve financial goals through strategic guidance and effective portfolio management. A highly collaborative, adaptive team player with strong capacity to learn and apply new skills. Committed to continuous growth, delivering meaningful results, and contributing positively to team goals, culture, and success.

Overview

years of professional experience

Work History

Financial Advisor

Howard Bailey Financial

10.2019 - 01.2024

Quickly developed and grew within the company, advancing from a Client Service Representative to a Service Advisor to then being promoted to a fully licensed Financial Advisor all through obtaining my Indiana and Ohio Life & Health Insurance Licenses, my Financial Paraplanner Qualified Professional designation (FPQP) and then my FINRA Series 65 license
Manage nearly 100 client households, providing prompt communication responses, thorough follow-up and ongoing financial guidance for portfolio optimization and oversight
Build and retain loyal, honorable client relationships through strict confidentiality, integrity, adding value, active listening, genuine empathy, and tailored communication rather than creating transactional relationships
Establish new client accounts and handle onboarding of new assets including rollovers, transfers and 1035 exchanges
Asset allocation, reallocation, rebalancing to maintain target allocations, write new product replacements and administer continuous portfolio monitoring based on market conditions
Conduct risk assessments and align portfolios and products with client goals
Execute trades and active securities management to achieve client objectives according to their time horizon, risk tolerance, and tax situation while ensuring safekeeping of assets and monitoring/addressing all account alerts
Utilize tax strategies such as Roth Conversions to lessen future tax liability
Implement direct indexing and tax loss harvesting to minimize capital gains taxes
Ensure strict compliance with ERISA, state and SEC regulations while upholding the highest fiduciary standard
Fully support Senior Financial Advisor with meeting preparation, handling the onboarding of new clients, wealth management strategies, estate planning, cash flow management, retirement planning, and tax planning
Maintain accurate, up-to-date records and ensure data integrity across all client accounts and transactions
Submit and process new business and service requests while maintaining prompt, world class client experience
Utilize systems including Redtail and Salesforce CRM's, Orion, Riskalyze, Retirement Analyzer, and DocuSign

Asset Management Specialist

Galecki Financial Management

02.2019 - 10.2019

Supported seven Financial Advisors with account reconciliation, generating reports and meeting preparation
Established new client accounts, onboarded new assets, accurately processed service requests, provided follow-ups and maintained positive client relationships
Prepared portfolio reports and conducted risk tolerance assessments as well as monitored/addressed account alerts
Executed individual and block trades and monitored all investment activity to ensure no transactional or trade errors
Utilized eMoney comprehensive planning software and established clients in the system and assisted with online login issues/tech support

Registered Customer Service Representative

Individual Annuity Operations, Lincoln Financial Group

03.2016 - 02.2019

Successfully passed the FINRA Series 6 exam
Obtained Lean Six Sigma Yellow Belt Certification
Provided client and Agent support and education regarding Fixed, Fixed Indexed, and Variable annuity products in a clear and approachable manner
Processed distributions and handled account servicing requests
Maintained up-to-date knowledge of rates, policies, and product offerings
Mentored and trained new hires
Supported digital client experience through online platform assistance
Completed extensive annuity and financial services training programs

Education

Associate of Applied Science - Business Administration

Ivy Tech Community College

Fort Wayne, IN

01-2014

Skills

Fiduciary Responsibility: Committed to Fiduciary responsibility and ethical decision-making
Portfolio Management: Experienced in managing and optimizing client portfolios
Asset Allocation: Proficient in asset allocation, rebalancing and reallocation
Investment Analysis: Skilled in investment analysis and conducting risk assessments
Risk Assessment: Experienced in determining client risk tolerance and aligning portfolios
Regulatory Compliance: Ensures strict compliance with ERISA, state and SEC regulations
Financial Planning Support: Supports client investment strategies, retirement planning, and tax planning
CRM Systems: Experienced with Redtail and Salesforce

Financial Software: Proficient with Firelight, Orion, Riskalyze, Retirement Analyzer and DocuSign
Analytical Thinking: Strong analytical thinking skills
Customer Service: World class customer service skills
Communication: Effective, interpersonal communication, genuine empathy, and active listening
Relationship Building: Develops strong client rapport and relationships through engaging communication
Adaptability: Adaptable to client and organizational needs
Attention to Detail: Maintains accurate records through attention to detail and ensures data integrity
Sales Experience: Insurance product applications and sales

Interests

Spending quality time with family and friends, raising our twin boys with my husband, enjoying the great outdoors, hiking, horseback riding, cattle sorting, Cowboy Mounted Shooting, horse camping & trail riding, grilling out, UTV off-roading, and relaxing at the lake

Timeline