Karissa Hayes
Jacksonville,NC
Summary
Versatile and dynamic professional with a proven track record in tactical planning and interpersonal communication, honed through experiences with the Marine Corps and Mayflower Seafood Restaurant. Excelled in overseeing transportation and maintaining meticulous records, while fostering team collaboration. Demonstrates critical thinking and decision-making abilities, ensuring operational excellence and enhanced team efficiency.
Overview
6
6
years of professional experience
Work History
Motor Transport Operator
Marine Corps
Twentynine Palms, CA
01.2020 - 01.2024
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
- Operated with safety and skill to avoid accidents and delays.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Maintained detailed records of vehicle usage, maintenance, and inspections for regulatory compliance purposes.
- Contributed to unit preparedness by maintaining an in-depth understanding of equipment capabilities, limitations, and maintenance requirements.
- Managed hazardous materials transportation according to federal regulations, minimizing environmental impact and ensuring public safety.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Dropped and hooked trailers and changed configuration of equipment.
- Reported defects, damage, and accidents to proper personnel.
- Inspected vehicles and completed daily maintenance actions.
- Coordinated with logistics teams to ensure accurate inventory tracking and timely delivery of supplies.
Waitress
Mayflower Seafood Restaurant
Wilson, NC
08.2017 - 01.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Processed orders and sent to kitchen employees for preparation.
Education
Beddingfield High School
Wilson, NC06.2019
Skills
Tactical planning
Overseeing transportation
Equipment accountability
Deployment experience
Locating VINs
Maintaining records
Recovering vehicles
Active Listening
Organization and Time Management
Interpersonal Communication
Data Entry
Excellent Communication
Training and Development
Critical Thinking
Decision-Making
Attention to Detail
MS Office
Teambuilding
Teamwork and Collaboration
Timeline
Motor Transport Operator
Marine Corps
01.2020 - 01.2024
Waitress
Mayflower Seafood Restaurant
08.2017 - 01.2020
Beddingfield High School