Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karissa Hoff

Pittstown,NJ

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

20
20
years of professional experience

Work History

BARISTA

STARBUCKS
11.2022 - Current
  • Crafted high-quality beverages while maintaining product consistency and adherence to brand standards.
  • Trained new baristas on equipment operation and customer service protocols, enhancing team performance and service quality.
  • Streamlined workflow processes during peak hours, improving efficiency and customer satisfaction in fast-paced environment.
  • Ensured compliance with health and safety regulations, contributing to a safe working environment for staff and customers.
  • Processed customer transactions efficiently using point-of-sale systems.

FRONT END MANAGER/BAKERY MANAGER

BISHOP’S MARKET
02.2006 - 11.2024
  • Managed front-end operations ensuring optimal customer experience and efficient service delivery.
  • Streamlined inventory processes to enhance product availability and reduce stock discrepancies.
  • Trained and mentored team members on customer engagement practices and operational protocols.
  • Implemented scheduling systems to improve staff productivity and align with peak business hours.
  • Analyzed customer feedback to identify areas for improvement in service quality and product offerings.
  • Managed high-volume call queues, ensuring timely responses to customer requests.
  • Supervised daily operations, ensuring adherence to quality standards and regulatory compliance.
  • Implemented inventory management systems, optimizing stock levels and reducing waste.

CROSSFHIT COACH

CROSSFIT POWER HOUR
01.2023 - 01.2024
  • Led group classes, fostering a motivating and inclusive training environment.
  • Conducted ongoing assessments to track progress and adjust training regimens.
  • Assessed client progress using fitness evaluations and adjusted plans for optimal results.

Education

Associate in science (A.S.) - Exercise Science

Raritan Valley Community College
01.2021

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Customer service
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Food safety and sanitation

Timeline

CROSSFHIT COACH

CROSSFIT POWER HOUR
01.2023 - 01.2024

BARISTA

STARBUCKS
11.2022 - Current

FRONT END MANAGER/BAKERY MANAGER

BISHOP’S MARKET
02.2006 - 11.2024

Associate in science (A.S.) - Exercise Science

Raritan Valley Community College

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