Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Karissa Munson

New Lenox,IL

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

1
1
year of professional experience

Work History

Servery

Watterson Dining Commons
Normal, IL
08.2024 - Current
  • Assisted in training new servers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Activities Aid

Cottages of New Lenox
Lenox, IL
04.2024 - 08.2024
  • Assisted with planning and implementing activities for elderly residents, including art classes, music therapy, and physical exercise.
  • Organized special events such as birthday celebrations and holiday parties.
  • Provided one-on-one assistance to individuals with mobility issues during recreational activities.
  • Encouraged participation in various recreational activities by providing verbal cues and positive reinforcement.
  • Led daily walks around the facility grounds to promote physical activity among residents.
  • Ensured that all participants were safe during recreational activities by monitoring their behavior and responding quickly to any medical emergencies.
  • Maintained a clean environment before, during, and after each activity session.
  • Collaborated with other staff members to ensure that the needs of all participants are met.
  • Provided emotional support to those who needed it while participating in recreational programs.

Cashier and Sales Floor Associate

Ross Dress for Less
New Lenox, IL
08.2023 - 02.2024

*Temporary leave for college*

  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Geology

Illinois State University
Normal, IL
05-2028

Skills

  • Safe Food Handling
  • Table Setting
  • Table resetting
  • Table Bussing
  • Guest Engagement
  • Professional Appearance
  • Sales Techniques
  • Strong Work Ethic
  • Item promotion
  • Exceptional customer service
  • Food safety practices
  • Cash Handling
  • Food station setup
  • Server training
  • Performance Improvement

Affiliations

  • Member of a highly selective (9 out of 60 individuals), competitive armed drill team, competing at a national level for several years
  • More than 50 hours of community service throughout high school alone
  • Continued learning of leadership qualities through courses (JROTC), continuing into college (ROTC)
  • Held consecutive student staff position (JROTC)

Timeline

Servery

Watterson Dining Commons
08.2024 - Current

Activities Aid

Cottages of New Lenox
04.2024 - 08.2024

Cashier and Sales Floor Associate

Ross Dress for Less
08.2023 - 02.2024

Geology

Illinois State University
Karissa Munson