Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Karissa Riggs

Middletown,NY

Summary

Detail-oriented Patient Access Liason with extensive medical services background and strong work ethic. Well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 6 years of relevant work experience to your team.

Overview

15
15
years of professional experience

Work History

Senior Document Reviewer

Maximus/Medscribe
03.2021 - 08.2021
  • Administer and process all incoming medical records and lay evidence included with request for a medical determination
  • Correctly identify the party from which the medical records were submitted
  • Ensure correct documents are provided to the physician reviewer
  • Examine case file to ensure all relevant information has been submitted
  • Review documents to determine completeness and eligibility
  • Correctly identify non-medical records and make appropriate decision on the need for further review of these documents
  • Index hundreds of pages of medical records completely, accurately and efficiently
  • Perform other duties as may be assigned by management
  • Patient access liasion

Patient Access Liaison

ORMC
Middletown, NY
06.2014 - 09.2019
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Admission of patients from the Emergency Department up to proper floors in hospital
  • Contacting supervisors and charge nurse at the appropriate times.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Medical Data Entry Clerk

Monroe Pediatrics
Monroe , NY
08.2013 - 06.2015
  • Helped merge the office into an EMR database to become fully paperless.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Transferred all patients records from paper into EMR system, which included immunizations, history, family history, diagnoses and more.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Groomers Assistant

Buff's Kennel's
Monroe, NY
08.2006 - 01.2011
  • 6 years hands on experience in pet care and secretary work, in addition to patience and genuine care for the animals.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Trimmed nails using clippers and grinders.
  • Dematted dogs and trimmed hair in ears and between paw pads.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Assisting with the giving of vaccines, the breeding process and the birth of puppies
  • Cleaning the kennels as well as making sure they were well fed and hydrated
  • Ability to answer phones and discuss the pet's grooming needs with the owner
  • Record information about the pet's disposition and file paperwork.

Education

Associate in AAS - Health Administration/Insurance Specialist (Medical

Jackson College
Jackson, MI
03.2023

Associate of Applied Science - Paralegal Studies

Kaplan University
Davenport, IA
06.2013

Certificate of Completion - Medical Billing/Coding

Orange Ulster Boces
Goshen NY
05.2010

Skills

  • EMR Systems
  • Data Entry
  • Medical Terminology
  • Hospital Experience
  • Doctors office Experience
  • Electronic Filing System
  • Demographics Information
  • Highly Proficient Typing Skills

Affiliations

Member of National Society of Collegiate Scholars

3.85 GPA


Member of Phi Theta Kappa

Timeline

Senior Document Reviewer

Maximus/Medscribe
03.2021 - 08.2021

Patient Access Liaison

ORMC
06.2014 - 09.2019

Medical Data Entry Clerk

Monroe Pediatrics
08.2013 - 06.2015

Groomers Assistant

Buff's Kennel's
08.2006 - 01.2011

Associate in AAS - Health Administration/Insurance Specialist (Medical

Jackson College

Associate of Applied Science - Paralegal Studies

Kaplan University

Certificate of Completion - Medical Billing/Coding

Orange Ulster Boces

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Karissa Riggs