Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Karissa Robinson

Weatherford,TX

Summary

Analytical and meticulous sales professional with comprehensive experience in relationship-building, partnership cultivation and profit channel growth. Self-motivated leader with natural talent for networking and territory development. Excels at leveraging customer data to deliver strong solutions.

Overview

12
12
years of professional experience

Work History

Sales Manager

Troweled And True Inc.
Weatherford, TX
05.2019 - 08.2022
  • Managed over 50 Customer queries daily; Analyzed precise ongoing market analysis and valuation of competitors, finding creative ways to make sales
  • Responsible for resolving problems, identifying and analyzing market trends, monitoring competitor activities and responding to customer needs
  • Negotiating with customers while earning their trust.
  • Organized promotional events and interacted with community to increase sales volume.
  • Produced contracts, reports, letters, and proposals for clients.
  • Aggressively pursued competitive accounts by differentiating company from competitors.

Bartender Shift Manager

Gardens Bar And Grill
Fort Worth, Texas
12.2019 - 11.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Selected and streamlined bar products based on analysis of consumption and sales.
  • Proven ability to multi task, handle crowds of up to 200 people, resolve customer issues and excel within demanding and high volume settings.

Bartender

Dino's Live
Fort Worth, TX
02.2017 - 06.2019
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Built loyal clientele while upselling menu items.
  • Achieved highest nightly sales average (out of 12+ bartenders) by upselling orders and suggesting add ons/extras to meals.

Assistant/Appointment Scheduler

The Lash Palace
Fort Worth, TX
10.2014 - 02.2017
  • Assisted office team by making phone calls, copies and appointments.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Operated multi-line telephone system to independently handle over [50] calls each day.
  • Completed basic banking and book keeping tasks monitoring expenses for both personal and business.
  • Managed incoming calls, emails, and invoices.
  • Addressed client inquiries and updated database information.

Server

Hooters Inc.
Fort Worth, TX
04.2012 - 10.2014
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Education

High School Diploma -

North Crowley High School
Fort Worth, TX
05.2012

Skills

  • G-Suite
  • Flexible and Adaptable
  • Self-Motivated
  • Team Building
  • Good Telephone Etiquette
  • Customer Relationship Management
  • Contract Negotiations
  • Handling Objections

Timeline

Bartender Shift Manager

Gardens Bar And Grill
12.2019 - 11.2021

Sales Manager

Troweled And True Inc.
05.2019 - 08.2022

Bartender

Dino's Live
02.2017 - 06.2019

Assistant/Appointment Scheduler

The Lash Palace
10.2014 - 02.2017

Server

Hooters Inc.
04.2012 - 10.2014

High School Diploma -

North Crowley High School

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Karissa Robinson