Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Randy Sertain

Monroe,Ga

Summary

Results-driven HVAC Lead Service Tech with Greater Atlanta HVAC, skilled in troubleshooting and system installation. Proven track record in enhancing client satisfaction through effective project management and exceptional communication. Dependable and adaptable, consistently delivering high-quality work while maintaining a friendly and positive attitude in fast-paced environments.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Dynamic individual with hands-on experience in HVAC,Plumbing,Electrical and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
years of professional experience
1
Certification

Work History

Greater Atlanta HVAC

Heating and Air Conditioning Lead Service Tech
01.2016 - 03.2025

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

Keep Us in Mind Home Design

Home Remodeler
03.2006 - 10.2016

Job overview

  • Performed skilled plumbing, electrical, and HVAC work as needed for comprehensive home remodeling services.
  • Demonstrated exceptional craftsmanship in custom carpentry work, resulting in increased client satisfaction ratings.
  • Optimized material usage through careful planning, reducing overall project costs without compromising quality or aesthetics.
  • Enhanced client satisfaction by efficiently completing home remodeling projects within budget and on time.
  • Conducted thorough post-project evaluations to ensure complete client satisfaction before closing out contracts.
  • Reduced material waste by accurately estimating project requirements and closely monitoring inventory levels.
  • Ensured safety compliance at worksites, conducting regular inspections and addressing potential hazards promptly.

Education

Heritage High School
Conyers, GA

GED

University Overview

Skills

  • HVAC troubleshooting
  • System installation
  • Equipment maintenance
  • Electrical repairs
  • Customer service
  • Project management
  • Time management
  • Effective communication
  • Teamwork and collaboration
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Calm under pressure
  • Friendly, positive attitude
  • Plumbing installation

Accomplishments

Accomplishments
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • [State] Driver's License
  • [Area of certification] EPA certified
  • HELD Nate certification for 5 years
  • Held air balance certification

Timeline

Heating and Air Conditioning Lead Service Tech
Greater Atlanta HVAC
01.2016 - 03.2025
Home Remodeler
Keep Us in Mind Home Design
03.2006 - 10.2016
  • [State] Driver's License
  • [Area of certification] EPA certified
  • HELD Nate certification for 5 years
  • Held air balance certification
Heritage High School
GED
Randy Sertain