Karissma Gutierrez
Pasadena,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Lead Monitor
Volunteers of America of Greater Los Angeles
03.2024 - Current
- Mentored junior staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.
- Monitored to maintain discipline and safety.
- Supported closely monitoring and reporting on emergency situations.
- Contributed to the development of monitoring policies and procedures, promoting a standardized approach across all units.
- Participated in quality improvement initiatives aimed at enhancing patient safety and satisfaction within the facility.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Maintained a safe work environment through regular inspections and adherence to safety protocols.
- Trained and mentored new staff on cleaning and safety protocols.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Performed traditional janitorial tasks such as mopping, dusting, floor waxing, glass cleaning and waste disposal.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
Lead Medical Records
The Oncology Institute of Hope and Innovation
02.2022 - 07.2022
- Contributed to the development of office policies related to record-keeping and appointment scheduling, increasing overall organization and efficiency within the practice.
- Performed routine audits of existing medical records to ensure accuracy, compliance with legal requirements, and proper storage procedures were followed at all times.
- Established strong relationships with third-party providers such as labs and radiology centers to coordinate efficient scheduling of diagnostic tests for patients.
- Maintained comprehensive records of scheduled appointments, cancellations, and reschedules to ensure consistency in patient care.
- Assisted in the creation of educational materials for patients regarding their rights and responsibilities related to medical records access, promoting transparency and trust between the practice and its clientele.
- Trained new staff members on medical records systems, contributing to a well-informed and effective team.
- Maintained strict adherence to HIPAA regulations during all interactions involving sensitive patient data.
- Demonstrated a commitment to ongoing professional development by attending workshops and seminars on medical records management, staying informed about the latest industry best practices.
Lead Medical Records Clerk
Atlantis Health Management
02.2020 - 02.2022
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
- Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems
- Processed medical records requests from outside providers according to facility, state and federal law
- Reviewed charts and flagged incomplete or inaccurate information
- Maintained patient confidence by keeping patient records information confidential
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers
- Gathered patient information by collecting demographic information from variety of sources
- Uploaded physician progress notes, history and physicals into electronic medical records
- Utilized Software to manage and confirm patient data, such as insurance, demographic and medical history information
- Secured medical records against loss or unauthorized access
- Accurately pulled patient records for upcoming appointments and procedures, typically within Number-hour period
- Created new physical and computer-based files
- Input data into computer programs and filing systems
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Factory Worker
Forever 21
10.2019 - 11.2020
- Calibrated and repaired machinery and equipment
- Monitored machinery in operation to identify concerns and make corrections or report complex problems
- Unloaded and loaded items from conveyors, machines, and conveyances
- Carefully packaged finished products and prepared for shipment
- Maintained machinery to prevent overloads and avoid malfunctions
- Performed general equipment maintenance and repair to minimize downtime
- Oversaw logistics and inventory management for storeroom.
Receptionist Clerk
Astourian & Associates Inc. Attorneys At Law
06.2018 - 09.2019
- Aggregated and prepared documentation and reports for office meetings, distribution and filing
- Drafted professional memos, letters and marketing copy to support business objectives and growth
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
- Maintained building security by monitoring logbook and issuing visitor badges
- Scheduled and confirmed appointments and meetings for senior management team
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered
- Answered phone promptly and directed incoming calls to correct offices
- Kept reception area clean and neat to give visitors positive first impression
- Provided clerical support to company employees by copying, faxing and filing documents
- Corresponded with clients through email, telephone or postal mail
- Answered central telephone system and directed calls accordingly
- Confirmed appointments, communicated with clients and updated client records
- Managed multiple tasks and met time-sensitive deadlines
- Assisted attorneys with reviewing and organizing witness reports
- Contacted witnesses to testify under oath at court hearings
- Handled electronic court filings and coordinated court activities
- Reviewed and analyzed government and judicial structures, as well as arbitration concepts and negotiation techniques.
Education
Medical Assistant -
Integrity College of Health
Pasadena, CANo Degree - Mental Health Services
Pasadena City College
Pasadena, CAGED -
The Environmental And Social Policy Magnet
Los Angeles, CA06.2018
Skills
- Production knowledge
- Flexible & Adaptable
- Customer service
- First Aid/CPR
- Responsible
- Computer skills
- Written Communication
- Data Entry
- Alphabetical Organization
- Information Retrieval
- File Maintenance Guidelines
- Time Management
- File Management
- New Records Creation
- Filing System Creation
- Emergency Response
- Incident Reporting
- Behavior Management
- Caring and Responsible
- Staff Supervision
- Team Leader
- Health and safety
- Activity management
- Multitasking
- Cleaning Expertise
- Sanitation Standards
- Restroom cleaning
Languages
Spanish
Native or Bilingual
Timeline
Lead Monitor
Volunteers of America of Greater Los Angeles
03.2024 - Current
Lead Medical Records
The Oncology Institute of Hope and Innovation
02.2022 - 07.2022
Lead Medical Records Clerk
Atlantis Health Management
02.2020 - 02.2022
Factory Worker
Forever 21
10.2019 - 11.2020
Receptionist Clerk
Astourian & Associates Inc. Attorneys At Law
06.2018 - 09.2019
Medical Assistant -
Integrity College of Health
No Degree - Mental Health Services
Pasadena City College
GED -
The Environmental And Social Policy Magnet
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