Karizma Ramirez
Monahans,TX
Summary
Proven Retail Sales Associate at Bealls Store, adept in relationship building and critical thinking. Excelled in customer service, enhancing satisfaction and retention. Demonstrated proficiency in problem-solving and professional appearance, significantly contributing to team success. Skilled in effectively managing customer needs and complaints, showcasing reliability and punctuality. I am studying Nursing at the University of Texas of the Permian Basin. I am hoping to gain hospital/ clinical knowledge and experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Bealls Store
Monahans, Texas
10.2022 - Current
- Used product knowledge to suggest items to match client needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Demonstrated knowledge of store products and services.
- Handled customer complaints in a professional manner.
Waitress
La Herradura Mexican Restaurant & Bar
Monahans , Texas
08.2023 - 11.2024
- Answered questions about menu items, ingredients, and pricing.
- Served food and beverages to patrons and confirmed complete orders.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Served alcoholic beverages responsibly in accordance with state laws.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Some College (No Degree) - Nursing
University of Texas of The Permian Basin
Odessa TexasSkills
- Reliability and punctuality
- Critical thinking
- Problem-solving
- Relationship building
- Phone etiquette
- Professional appearance
- Customer service
Accomplishments
- received honor roll all 4 years of high school
- received anatomy award senior year of high school
Affiliations
- participated in student council all 4 years of high school
- Played varsity softball all 4 years of high school
Certification
- CNA certified May 2022
Timeline
Waitress
La Herradura Mexican Restaurant & Bar
08.2023 - 11.2024
Retail Sales Associate
Bealls Store
10.2022 - Current
Some College (No Degree) - Nursing
University of Texas of The Permian Basin
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